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VSAN-Troubleshooting-Reference-Manual

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Diagnostics and <strong>Troubleshooting</strong> <strong>Reference</strong> <strong>Manual</strong> – Virtual SAN<br />

VM behavior when multiple failures are encountered<br />

An object remains accessible when a full mirror copy is available, and greater than<br />

50% of the components or votes are available. The witnesses are there to assist with<br />

the latter requirement.<br />

The behavior when there are more failures in the cluster than the<br />

NumberOfFailuresToTolerate setting is discussed here next.<br />

VM powered on and VM Home Namespace object goes inaccessible<br />

If a running VM has its VM Home Namespace object go inaccessible due to failures in<br />

the cluster, a number of different things may happen. One of these includes the VM<br />

process crashing resulting in the VM powering off. Once the VM is powered off, it<br />

will be marked "inaccessible" in the vSphere web client UI. There can also be other<br />

side effects, such as the VM getting renamed in the UI to its vmx path rather than VM<br />

name, or the VM being marked "orphaned".<br />

VM powered on and disk object goes inaccessible<br />

If a running VM has one of its disk objects go inaccessible, the VM will keep running,<br />

but its VMDK has all its I/O stalled. Typically, the Guest OS will eventually time out<br />

I/O. Some Windows versions may BSOD when this occurs. Many Linux distributions<br />

typically downgrade the filesystem on the VMDK to read-only.<br />

The Guest OS behavior, and even the VM behavior is not Virtual SAN specific. This is<br />

simply ESXi behavior to APD (All Paths Down).<br />

Once the VM becomes accessible again, the status should resolve, and things go back<br />

to normal. Of course, nothing ever gets corrupted.<br />

Commands to examine the state of the network and storage will be seen shortly, and<br />

these will help to make a decision about what corrective action is needed to resolve<br />

VM accessibility issues.<br />

V M W A R E S T O R A G E B U D O C U M E N T A T I O N / 61

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