PUC Annual ReportâFiscal Year 2011-12 - Public Utilities Commission

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Public Utilities Commission Annual Report 2011-12 State of Hawaii Page 29 until June 30, 2015. Act 196 also requires pest control operators to attend training provided by the Hawaii One Call Center and requires the Commission to provide a report of Docket No. 2012-0043, which is the Commission’s investigation on assessing the risks of the excavation activities of pest control operators, to the Legislature in 2013. The Commission is currently gathering information from the Hawaii Pest Control Association, Hawaiian Electric Company, Inc., Maui Electric Company, Limited, Hawaiian Electric Light Company, Inc., Kauai Electric Utility Cooperative, The Gas Company, LLC, Hawaiian Telcom, Inc., and the Hawaii One Call Center. Figure 6. Requests made to the Hawaii One Call Center by excavators 12000 10000 9784 Number of Requests 8000 6000 4000 2000 6338 7078 7154 7350 7348 0 FY07 FY08 FY09 FY10 FY11 FY12 Fiscal Year The Hawaii One Call Center had an increase (approximately 25 percent) in the number of requests called in from excavators in FY 2012 (Figure 6). Possible causes for the increase in requests include, but are not limited to, the effects of educational outreach by the Hawaii One Call Center or the possibility of more excavation activities (i.e., Honolulu Rail Transit Project) during the fiscal year. Accordingly, the Hawaii One Call Center had an increase (approximately 29 percent) in the number of requests transmitted to facility operators (Figure 7).
Public Utilities Commission Annual Report 2011-12 State of Hawaii Page 30 Figure 7. Requests transmitted to facility operators by the Hawaii One Call Center 60000 56065 50000 Number of Requests 40000 30000 20000 33320 39151 38358 40825 40059 10000 0 FY07 FY08 FY09 FY10 FY11 FY12 Fiscal Year There are cases in which immediate action in locating a subsurface installation is necessary to prevent or mitigate loss of or damage to life, health, property or essential public services. These emergency cases are called emergency locates and Hawaii One Call Center notification is done after the emergency work is completed, as opposed to the locates, or ticket requests, that are done before excavation, mentioned above. After the One Call Center receives notice of an emergency locate, they notify facility operators of the action.
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PUC Annual ReportâFiscal Year 2011-12 - Public Utilities Commission

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PUC Annual ReportâFiscal Year 2011-12 - Public Utilities Commission