PUC Annual ReportâFiscal Year 2011-12 - Public Utilities Commission

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Public Utilities Commission Annual Report 2011-12 State of Hawaii Page viii List of Tables Table 1. eFile project phases…………………………………………………………... 19 Table 2. 2011 Renewable Portfolio Standard status……………….………………... 23 Table 3. Power Purchase Agreements approved since July 1, 2011……………… 23 Table 4. Power Purchase Agreements pending before the Commission as of October 2012………………………………………………………………….. 24 Table 5. Fuel supply contracts at the Commission…………………………………... 24 Table 6. NEM status as of December 31. 2011………………………….…………... 25 Table 7. Hawaii Energy PY2011 preliminary results………………………………… 27 Table 8. Summary of the Commission’s docket counts over the past three fiscal years………………...…………………………………………………………. 32 Table 9. Total number of informal complaints received by the Commission……… 52 Table 10. Total inquiries received by the Commission per fiscal year………………. 54 Table 11. Number of electric utility customers and growth using a 2006 baseline... 55 Table 12. Residential rates for electric utilities……………………………………….... 57 Table 13. HECO revenue and sales information....................................................... 59 Table 14. HELCO revenue and sales information………………………………...…... 60 Table 15. MECO revenue and sales information……………………………………… 61 Table 16. KIUC revenue and sales information……………………………………….. 62 Table 17. Forecasted totals for energy utility capital improvement projects……...... 67 Table 18. Hawaii Telcom rates…………………………………………………….......... 69 Table 19. HECO Annual Service Reliability Indices – All Events……………………. 71 Table 20. HECO Annual Service Reliability Indices – with Normalization………….. 71 Table 21. HECO outage categories and sample causes……………………………... 72 Table 22. HELCO significant interruptions in 2011 that did not meet normalization criteria………………………………………………………………………...... 78 Table 23. HELCO normalized service quality data……………………………………. 78 Table 24. HELCO not-normalized service quality data……………………………….. 79 Table 25. MECO load shed events……………………………………………………… 83 Table 26. MECO service reliability indices table for all islands………………………. 83 Table 27. KIUC annual service reliability indices……………………………………… 87 Table 28. ETCs in Hawaii……………….……………………………………………….. 98
Public Utilities Commission Annual Report 2011-12 State of Hawaii Page ix Acronyms and Terms Act 69 – Act 69, Session Laws of Hawaii 2011 Act 141 – Act 141, Session Laws of Hawaii 2004 Act 143 Report – Act 143, Session Laws of Hawaii 2006 review of PUC organization Act 155 – Act 155, Session Laws of Hawaii 2009 Act 177 – Act 177, Session Laws of Hawaii 2007 Act 180 – Act 180, Session Laws of Hawaii 2009 Act 204 – Act 204, Session Laws of Hawaii 2011 ARRA – American Recovery and Reinvestment Act of 2009 ASA – Average Service Availability Building – Kekuanaoa Building CAID – Customer Average Interruption Duration CAIDI – Customer Average Interruption Duration Index CI – Customer Interruptions CID – Customer Interruption Duration CIP – Capital Improvement Project Commission – Public Utilities Commission Committee – One Call Center Advisory Committee CPCN – Certificates of Public Convenience and Necessity DAGS – Department of Accounting and General Services DAGS-PWD – DAGS Public Works Division Planning Branch DCA – Division of Consumer Advocacy DOT – Department of Transportation (State of Hawaii) DRA – Department of Regulatory Agencies DSM – Demand-side Management
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PUC Annual ReportâFiscal Year 2011-12 - Public Utilities Commission