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PUC Annual Report–Fiscal Year 2011-12 - Public Utilities Commission

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<strong>Public</strong> <strong>Utilities</strong> <strong>Commission</strong> <strong>Annual</strong> Report <strong>2011</strong>-<strong>12</strong><br />

State of Hawaii Page 81<br />

MECO <strong>2011</strong> Service Quality – Normalized and Non-Normalized Results.<br />

The following MECO electric utility service quality discussion is based on or<br />

excerpted directly from the MECO <strong>Annual</strong> Service Reliability Report <strong>2011</strong> submitted to<br />

the <strong>Commission</strong> by MECO. The report covers the <strong>2011</strong> calendar year. A complete<br />

copy is available for review at the <strong>Commission</strong>’s office.<br />

The average number of electric customers increased from 67,405 in 2010 to<br />

68,010 in <strong>2011</strong> (an increase of 0.90 percent). The peak <strong>2011</strong> demand for the system<br />

was 194.1 MW (gross) that occurred on February 17, <strong>2011</strong>. The peak <strong>2011</strong> demand<br />

was lower than the 2010 peak demand of 203.8 MW (gross) that occurred on<br />

December 28, 2010 (a decrease of -4.76 percent).<br />

The system interruption summary for the past year and the system reliability<br />

indices for the five prior years are presented to depict the quality of service to the<br />

electrical energy consumer.<br />

This analysis of the system reliability for MECO is for the year <strong>2011</strong>. To<br />

determine the relative level of reliability, the statistics for five prior years, 2006 through<br />

2010, are used for comparison.<br />

The reliability indices are calculated using the data from all sustained system<br />

outages, except customer maintenance outages. The data used for calculating the<br />

reliability indices for 2006, 2007, 2008, 2009 and 2010 was normalized.<br />

There were 764 outages in 2006. The data used for the 2006 reliability indices<br />

for MECO was normalized to exclude the following event:<br />

• October 15 - Earthquake<br />

There were 693 outages in 2007. The data used for the 2007 reliability indices<br />

for MECO was normalized to exclude the following events:<br />

• January 29 – Kona Storm<br />

• December 5 - Kona Storm<br />

There were 707 outages in 2008. The data used for the 2008 reliability indices<br />

for MECO was normalized to exclude the following events:<br />

• Storms on Maui, Molokai and Lanai<br />

• Various equipment failures and faults<br />

There were 880 outages in 2009. The data used for the 2009 reliability indices<br />

for MECO was normalized to exclude the following events:<br />

• January 16 – High Winds<br />

• June 19 – High Winds<br />

• Various equipment failures and faults<br />

There were 868 outages in 2010. The data used for the 2010 reliability indices<br />

for MECO was normalized to exclude the following events:<br />

• March 28 to April 1 – High Winds<br />

• June 7 - Flashover<br />

• December 9 & 10 – Kona Storm<br />

• Various equipment failures and faults

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