2010-2011 College Catalog - North Florida Community College

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STUDENT SUPPORT SERVICES
STUDENT SUPPORT SERVICES (SSS)
Student Support Services (SSS) is a federally funded
program that focuses on rst generation-in-college
(both parents do not have bachelor’s degrees),
low-income and disabled students. Each year,
the SSS program provides support to 200 eligible
students to increase their retention, graduation,
and transfer rates. SSS Advisors work closely with
students to choose the right classes, solve problems,
communicate with instructors and plan for the future.
SSS participants receive assistance in identifying
nancial aid options as well as nancial literacy
training.
The support services provided by the SSS program
include: academic tutoring, nancial aid advisement,
academic advisement, grade and academic progress
monitoring, supplemental instruction, career/
major exploration, workshop provision, leadership
development, cultural activities, transfer assistance,
and priority registration. Supplemental Grant Aid is
also available to students who meet speci c criteria.
Students must be accepted to NFCC prior to being eligible to join SSS. A commitment to actively
participate in program activities is required. Students interested in participating in the Student Support
Services program should contact the Student Support Services (SSS) Of ce in Bldg. 6, Room 210.
DISPLACED HOMEMAKER PROGRAM
This program is designed to assist displaced homemakers, aged 35 and above, to obtain marketable skills
and jobs through academic and vocational training. Services available are Book-Tuition assistance, interest
inventories, career counseling, employability skills, job search assistance, and service referrals. Speci c
statutory requirements must be met for eligibility.
STUDENT OMBUDSMAN
The Ombudsman Of ce provides con dential, informal, and neutral assistance and dispute resolution for
students. The of ce assists students in identifying and evaluating options and accessing resources for
resolving and managing con icts encountered on campus with faculty, staff, fellow students, services,
programs, and administration. The Ombudsman is familiar with the organizational structure of the college
and can provide current information about campus services, programs, policies and procedures. Issues
brought to the Ombudsman are held in con dence unless released by the student and do not generate
permanent records within the of ce. Complaints brought to the Ombudsman do not constitute of cial
noti cation of the existence of the problem, only the request for assistance to pursue resolution. The
Ombudsman can assist students in making of cial complaints if requested. For more information, call
(850) 973-1619 or email ombud@nfcc.edu.
2010-2011 NFCC College Catalog