Age Friendly
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Once you choose your recorders , it’s<br />
essential to arrange a time to brief them on<br />
the <strong>Age</strong> <strong>Friendly</strong> City and County programme<br />
and explain their role as recorders at the<br />
consultation in advance of the event. Some<br />
<strong>Age</strong> <strong>Friendly</strong> Coordinators organise a<br />
workshop for facilitators and recorders in<br />
advance of the consultations to make sure<br />
everyone fully understands the process.<br />
<strong>Age</strong> <strong>Friendly</strong> Cities and Counties<br />
programme – Recommendations<br />
for Public Consultation<br />
Setting up the consultation<br />
• The aim should be to consult with a<br />
balanced representation of older people in<br />
the area. Therefore it would be important to<br />
achieve a balance of geographical spread,<br />
urban/rural, gender, age, disability level,<br />
and socio-economic factors.<br />
• Particular efforts should be made to ensure<br />
that the people consulted include the ‘hard<br />
to reach’ eg people with varying levels of<br />
disability and those in residential care etc<br />
• Achieving representation on the basis of<br />
socio-economic characteristics is best done<br />
through the location of the consultation<br />
session rather than asking potentially<br />
intrusive questions about personal income.<br />
• Ideally, experienced facilitators should be<br />
found to carry out the sessions<br />
Recording the session<br />
Each session should be recorded and<br />
transcribed. A written record should be kept<br />
which details the following<br />
• Number, date and location of the session<br />
• Number of people who attended,<br />
breakdown by gender, age, socio economic<br />
profile (if possible) and if they have a<br />
disability, if appropriate, ideally<br />
• Names of facilitators and note takers<br />
• Quotes from speakers on each of the<br />
topic areas<br />
• The aim should be to include the broad<br />
range of opinion rather than seek consensus<br />
among participants<br />
The views of family carers should also be sought<br />
– this may be done as a dedicated consultation<br />
session or as a topic within one session.<br />
The WHO Global <strong>Age</strong> <strong>Friendly</strong> Cities ‘Vancouver<br />
protocol’ provides recommendations on<br />
carrying out focus group consultations and<br />
includes a focus group questionnaire, an<br />
analysis guide and results summary sheet for<br />
the focus groups, declaration of consent form,<br />
and participant information sheet.<br />
http://www.who.int/ageing/publications/<br />
Microsoft%20Word%20-%20AFC_Vancouver_<br />
protocol.pdf<br />
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