Veteran_ Resource_ book_2014
Veteran_ Resource_ book_2014
Veteran_ Resource_ book_2014
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HOW DO I FILE A CLAIM?<br />
STEP 1: FILE A CLAIM<br />
The disability claim process begins when a claim is filed, either formally<br />
or informally. If a veteran has never filed a disability claim with the VA, we<br />
recommend that they file a fully developed claim where possible. If not, they must<br />
complete and submit a VA Form 21-526, <strong>Veteran</strong>’s Application for Compensation<br />
or Pension. It his highly recommended that the veteran complete the form with the<br />
assistance of a veteran’s representative. A County <strong>Veteran</strong>s Service Office<br />
(pg. 163) can assist in obtaining compensation benefits.<br />
If a claim was filed in the past, whether benefits were granted or denied, it is not<br />
a requirement to complete a VA Form 21-526 again. However, the VA does need<br />
a signed statement explaining what the veteran wants to claim, why, and where<br />
they were treated for the claimed condition. A VA Form 21-4138, Statement in<br />
Support of Claim, is normally used.<br />
Please note that filing for veteran’s benefits is a free service. <strong>Veteran</strong>s should<br />
never have to pay a person or an organization to assist in filling out forms or<br />
advocating on behalf of the veteran. If a veteran is asked by a person or an<br />
organization for money in return for their services, please report them to the<br />
<strong>Veteran</strong>s Affairs Inspector General hotline by phone at (800) 488-8244 (between<br />
5:30a.m. to 1:00p.m. PST, Monday through Friday, excluding federal holidays) or<br />
by e-mail at vaoighotline@va.gov. Claimants may also write to the VA Inspector<br />
General hotline at:<br />
VA Inspector General Hotline (53E)<br />
810 Vermont Avenue NW<br />
Washington, DC 20420<br />
When a claim is filed with a <strong>Veteran</strong>s Service Organization (VSO) or <strong>Veteran</strong>s<br />
Service Representative (VSR), the claimant must sign a power of attorney<br />
(POA) which authorizes them to act on behalf of the claimant when preparing,<br />
presenting, and prosecuting the claim for any and all benefits from the VA. The<br />
claimant may, at any time through the claims process, revoke the POA with the<br />
VSO or VSR. Be aware that when a claimant signs a POA with a VSO or VSR, they<br />
are the only individuals authorized to assist. For example, if a claimant signs a<br />
POA with the <strong>Veteran</strong>s of Foreign Wars (VFW), the American Legion (AL) cannot<br />
legally research the status of the claim or act on behalf of the claimant.<br />
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