Veteran_ Resource_ book_2014
Veteran_ Resource_ book_2014
Veteran_ Resource_ book_2014
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the VA to evaluate additional disabilities, the claimant should let their veteran<br />
representative know as soon as possible.<br />
STEP 5: THE VA MAKES A DECISION<br />
After the rating is completed, the VA will notify the claimant of the decision<br />
made and provide the reasons for all decisions to grant or deny benefits. If the<br />
claimant does not agree with the VA’s decision, they should use the appeal<br />
process. If a claimant has questions about their claim, they may call the VA at<br />
(800) 827-1000 toll free.<br />
A number of factors (including, but not limited to, new Agent Orange presumptive<br />
diseases, better wounded warrior survival rates, the return of millions of deployed<br />
troops, and restructuring of the Military) have significantly increased the volume<br />
and processing time of compensation and pension claims. Some claimants have<br />
had to wait as long as two years for their claim to be processed.<br />
CalVet is working with the VA to reduce the backlog by reviewing long-pending<br />
claims of California veterans to ensure they are fully developed and ready to rate.<br />
WHAT CAN VETERANS DO TO HASTEN THEIR CLAIM PROCESSING?<br />
»»<br />
Be as thorough as possible when completing the claim application;<br />
»»<br />
NEVER assume the VA has the necessary information on file;<br />
»»<br />
ALWAYS sign the application form;<br />
»»<br />
Include the VA file number on every page of correspondence or<br />
documentation submitted to the VA;<br />
»»<br />
Respond quickly and completely to VA requests for additional information;<br />
»»<br />
Keep medical appointments scheduled;<br />
»»<br />
Notify the VA facility that made the appointment if unable to keep it and<br />
reschedule as soon as possible;<br />
»»<br />
If the veteran has been treated for a disability by private medical providers,<br />
ask them to send copies of the treatment record to the VA and include the<br />
VA file number;<br />
»»<br />
Include the veteran’s complete mailing address (with apartment number, if<br />
applicable) and, if possible, a daytime phone number (with area code) with<br />
any application or correspondence submitted;<br />
»»<br />
Notify the VA immediately if a mailing address or phone number changes;<br />
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