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AN INTRODUCTION TO MENTAL HEALTH - The Nossal Institute for ...

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Diagram 4. <strong>The</strong> problem treatment cycle<br />

Feeling better<br />

Identify<br />

problem<br />

Taking steps<br />

towards solutions<br />

Explore the<br />

problem<br />

Think of solutions<br />

and supports<br />

Identify goals<br />

Step 2 – Problem solving and listening techniques<br />

Ask participants to arrange themselves in pairs to practice counselling.<br />

In pairs, participants listen to each others everyday problems and identify<br />

one that has a potential solution and that they are willing to talk about.<br />

One member of the pair acts as a counsellor and helps the other person<br />

to think about their problem, find a solution, and come up with a plan to<br />

carry out the solution.<br />

<strong>The</strong> facilitator should try and observe participants during this exercise<br />

and provide feedback to each pair engaged in the exercise.<br />

Allow 10-15 minutes <strong>for</strong> this exercise and then ask the pairs to swap roles<br />

and repeat the exercise <strong>for</strong> a further 10-15 minutes.<br />

<strong>The</strong>n ask the participants to re<strong>for</strong>m the larger group to discuss:<br />

• <strong>The</strong> strategies they used as a counsellor to talk to the other person.<br />

• <strong>The</strong> strategies they used as a person with a problem to overcome the<br />

problem (but they don’t have to mention the problem itself).<br />

82<br />

<strong>AN</strong> <strong>INTRODUCTION</strong> <strong>TO</strong> <strong>MENTAL</strong> <strong>HEALTH</strong>

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