Spine thickness?? - Delaware North

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38 We “wok” on less water Australia is the driest continent in the world. It has suffered from extended drought conditions, with many regions having been in the midst of a drought for five years. Responsible use of water is therefore considered to be one of the highest priorities, with water restrictions in place in many parts of the country. So, Delaware North recently introduced waterless woks at its Billie Chu outlets in Melbourne and Adelaide airports. Each wok reduces water use by 70 percent, resulting in savings of more than 1,300 gallons (5,000 liters) a day. Each wok installed will save 370,000 gallons (1.4 million liters) of water every year. Spreading healthier foods Delaware North’s Culinary Wellbeing program is spreading out so its patrons’ waistlines might not. In Australia, the program has been introduced at Etihad Stadium, Melbourne Park, The Terrace in the Royal Botanic Gardens, Albert by the Lake function center and Curtin University. In the United Kingdom, it is now featured at Wembley Stadium and Emirates Stadium in London. Introduced in 2008, Culinary Wellbeing is a Delaware North corporate program that focuses on lighter and healthier food options that offer reduced levels of fat, salt and sugar, while improving fiber and whole-grain content. Delaware North strives to use fresh, local ingredients and organic products for these dishes. Branching out in Sydney In late 2008, Delaware North opened its first outlets in Sydney International Airport, which is undergoing a major expansion and renovation. The company already has an existing operation in the Sydney Domestic Airport. Among the new outlets Delaware North brought to the airport are Hungry Jack’s (the Australian Burger King franchise) and an Oporto’s franchise. Delaware North has relationships with both brands. Oporto’s chicken and chicken burgers have a unique, Portuguese-influenced flavor. Its restaurants offer a fun, irreverent and highquality fresh-cooked dining experience. Oporto’s uses fresh ingredients, as emphasized by its key marketing statement: “Fresh–Not Frozen, Grilled–Not Fried.” Delaware North also has an agreement to assist with the entry of Oporto’s into the U.K. market. We take pride in our catering Delaware North began providing hospitality and food services at its third stadium in the United Kingdom when it took over operations at Pride Park Stadium, home of the Derby County Football Club, in July 2008. As part of the agreement, Delaware North manages the sales and marketing for nonevent-day conferencing and banqueting at the venue.
A zeal for big parties Thanks to Delaware North, in just two years since its opening, Vector Arena in Auckland has become the go-to venue for New Zealand’s biggest banquets. Delaware North hosted the New Zealand Property Council Awards, a formal, sit-down dinner for 970 guests. Despite the awards dinner having been staged at many high-profile venues over the years, the dinner at Vector Arena was proclaimed the best ever by the council’s leadership. But that record didn’t last long. The venue then hosted the Halberg Awards, a dinner and awards ceremony honoring the nation’s best athletes. More than 1,000 people attended the prestigious event, held in February 2009. HIGHLIGHTS The company takes its lodging and hospitality expertise beyond the shores of North America with the purchase of five Australian resorts. Delaware North enters the United Kingdom travel hospitality sector with contracts for three airports and one railway station. A record 653,860 people attend the 2010 Australian Open at Melbourne Park in January, with Delaware North rising to the challenge and rolling out new food and beverage offerings. A year earlier, Delaware North associates successfully overcome extreme heat to serve patrons of the Grand Slam event. Delaware North expands its interests in the education sector in Australia with a new contract at Curtin University, Western Australia. Derby County Football Club’s Pride Park Stadium now features the food service, hospitality, and sales and marketing expertise of Delaware North. 39
Page 1: 95 d e l a wa r e n o r t h c o m p
Page 4 and 5: 2 The Delaware North Family of Comp
Page 6 and 7: 4 Family Leadership In 1915, brothe
Page 8 and 9: 6 “I would be lying if I said we
Page 10 and 11: 8 Jerry Jacobs Jr. Principal Jerry
Page 12 and 13: 10 Lou Jacobs Principal Lou Jacobs
Page 14 and 15: 12 Charlie Jacobs Principal Charlie
Page 16 and 17: 14 Financial Overview Among the qua
Page 18: 16 Delaware North Companies Sportse
Page 21 and 22: Sportservice has been spreading out
Page 23: Family values Sportservice and its
Page 26 and 27: 24 An exciting first year In just a
Page 28 and 29: 26 Breaking ground at the fair Dela
Page 31 and 32: Delaware North Companies Travel Hos
Page 33 and 34: Give me Heineken In December 2008,
Page 35 and 36: Airport Revenue News (ARN) tapped a
Page 38 and 39: 36 Looking ahead, Delaware North Co
Page 42: 40 Delaware North Companies Boston
Page 45 and 46: On Oct. 28, 2008, one of the greate
Page 47: Lighting it up While the venue cont
Page 50 and 51: 48 Delaware North has operated Kenn
Page 52 and 53: 50 room, as well as the famous mine
Page 54 and 55: 52 10 Memorable Moments 1915 - Amer
Page 56 and 57: 54 GuestPath ® When Delaware North
Page 58 and 59: 56 Culinary Despite more than 90 ye
Page 60 and 61: 58 Retail The secret of Delaware No
Page 62 and 63: 60 Brands Delaware North has long u
Page 65 and 66: Corporate Social Responsibility and
Page 67 and 68: Taking a stand TD Garden in Boston
Page 70 and 71: 68 Los Angeles International Airpor
Page 72 and 73: 70 Executive Team and Corporate Inf

Spine thickness?? - Delaware North

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