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44<br />
“Over the past three years, our multimillion-dollar<br />
investments and improvements in the building have<br />
been a balanced approach to addressing business,<br />
technical and service improvements for all of our<br />
equally deserving constituents,” said John Wentzell,<br />
president of TD Garden and <strong>Delaware</strong> <strong>North</strong><br />
Companies Boston. “Hospitality and entertainment<br />
needs are consistently evolving, and we are looking<br />
to provide a wide variety of corporate-focused<br />
products and amenities to meet them.”<br />
Corporate synergies<br />
Continued collaboration with <strong>Delaware</strong> <strong>North</strong><br />
subsidiary Sportservice has also resulted in further<br />
integration of a new point-of-sale operation,<br />
faster credit card processing and Concessions<br />
Express kiosks for self-orders.<br />
In addition, Garden executives have embraced<br />
<strong>Delaware</strong> <strong>North</strong>’s leadership in the sustainability<br />
and environmental areas of the company’s<br />
business. The green agenda has been broad and<br />
ambitious for the Garden’s entire operation in<br />
recent years as the venue began a feasibility study<br />
for energy conservation. A subsequently signed<br />
contract with an expert consultant has reduced the<br />
arena’s electricity usage by nearly 20 percent.<br />
<strong>Delaware</strong> <strong>North</strong> Companies Boston was also<br />
responsible for carrying these green efforts into the<br />
<strong>North</strong> Station, the major mass transit terminal that<br />
underlies the arena. Other programs implemented<br />
at the Garden include the collection of food<br />
waste for composting, a “green” concession stand<br />
and the use of sustainable local food products at<br />
restaurants in the arena.
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