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draft - DOE Oak Ridge Operations - U.S. Department of Energy

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ORO Web servers could provide immediate help instead <strong>of</strong> an operator taking a call andfinding an expert to return the call. IM-related notifications might include:• using the laptop loaner program,• using network servers for disk storage and backup, and• communicating IM-related plans such as terminating support for a s<strong>of</strong>twareproduct.IM Support Documentation - Document a clear understanding <strong>of</strong> what organizationsprovide IM-related support across all <strong>of</strong> ORO.DRAFT<strong>Oak</strong> <strong>Ridge</strong> <strong>Operations</strong>Information Management Plan8/5/97 B-3Revision 0

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