2003 - 04 Annual Report - Sbs

50Facilities ManagementThe Scheduall broadcast facilities managementsystem, used by other major networks in Australia, wascommissioned by SBS. This allows the Operationsdepartments of Television and Radio to accurately book,record and charge for the use of facilities for internal andexternal clients.Remote AccessAccess to SBS systems and information has beenextended to external parties who have a direct connectionto the Corporation. SBS Television’s outsourced salesforce, The Stenmark Organisation, can now access the airtime availability system and SBS UK can connect directlyto the Pilat program management system to facilitate thepreview and purchase of programs. The commissioningof a public FTP server has also enabled the transfer overthe Internet of large digitised media files between SBS itspartners and customers.Additional Web serving capacityThe increasing traffic generated by the SBS websitesnecessitated an upgrade in server capacity. The currentcapacity represents a tenfold improvement from January2004.Email upgradeAn upgrade of the email system was also undertakento increase reliability and support of HTML formattedemails. The upgrade included: better spam scanning andprevention software, faster remote access to the system,and a more secure client interface.Standardised Operating Environmentfor Desktop PCsAll PCs and laptops in use by SBS were progressivelyupgraded to the latest version of their operating systemsoftware. A major improvement is the support of languagefonts other than those used by Western Europeanlanguage speakers, fulfilling a long held need of SBS’smultilingual staff. The upgrade also added features tosimplify technical support and reduce power consumption.