2003 - 04 Annual Report - Sbs

80The SBS Certified Agreement 2002 reflects SBS’s business needs and allows flexible employment practices. The SBSBoard reviews employment data regularly.3.2OBJECTIVE:Treat information and relationships of particular work areas as a corporate asset by improving internal communicationsand knowledge sharingMEASUREMENT:Number of new strategic initiatives across the organisationThe establishment of the Technology and Distribution Division under the Chief Technology Officer has brought all parts ofSBS’s complex technical infrastructure under a single structure, facilitating better project management, review, coordinationand planning.Under this new structure, a streamlined process of corporate-wide capital planning began in April 2004. The first prioritiesare the development of a five-year capital plan and the continuous replacement of analogue production and transmissioncapacity with digital technologies. A new centralised fault reporting system was introduced in June 2004 as the first ofseveral initiatives to develop the necessary skills and processes required to formulate and implement the capital plan.In an open invitation to all staff, SBS Radio Training hosted a number of informal lunchtime talks, in Sydney and in Melbourne,with invited experts in a variety of fields. The Radio Resource Centres in both cities also provided background informationto a number of television program makers and helped facilitate corporate consultations with leading community organisations.The Policy Unit, in coordinating the review of the SBS Corporate Plan, sought the involvement of senior managers from alldivisions at various stages of the review, its drafting and at a management forum. The SBS Intranet provides divisional andcorporation information, including SBS submissions.Corporate communications were maintained with the SBS Community Advisory Committee, the media and othercommunity and government stakeholders via an emailed newsletter SBS Review. All media releases and speeches by theManaging Director were published on the SBS website and an update on corporate matters from the Managing Directorwas regularly distributed to all staff.3.3OBJECTIVE:Enhance SBS’s resilience by reviewing our business continuity plan and implementing an improved planMEASUREMENT:Business Continuity Plan implemented and updated annually in response to identified risksThe SBS Risk Management Plan is an established management resource that is used to assess risks to the Corporationand to ensure controls are working as planned, particularly in areas critical to business operations. These controls are alsoaddressed in the Business Continuity Plan.SBS has identified and purchased several, specific business risk and continuity software packages that will be used toreview, develop and consolidate current business continuity processes and documentation. This review project will takeplace in the second half of 2004.