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Getting to the Roots of Your Family - RootsWeb - Ancestry.com

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New Results Screen<br />

Based on user feedback and testing, <strong>Family</strong>Search designed a new results screen. It has a new<br />

layout, and a new image viewer.<br />

New Layout<br />

The new format will make viewing search results easier by clustering information in<strong>to</strong> similar<br />

groupings within columns. The first column contains <strong>the</strong> name <strong>of</strong> <strong>the</strong> individual, <strong>the</strong> name <strong>of</strong> <strong>the</strong><br />

collection <strong>the</strong> person was found in, and <strong>the</strong> time period <strong>the</strong> record collection covers. The second<br />

column includes information about event dates and places. The third column includes relationship<br />

information, such as spouse, children, and o<strong>the</strong>r family relationships. In this new layout, it is much<br />

easier <strong>to</strong> scan <strong>the</strong> results quickly for dates, places, and relationships.<br />

New Image Viewer<br />

Up <strong>to</strong> now, <strong>Family</strong>Search.org has required that you use Flash <strong>to</strong> view images <strong>of</strong> records. However,<br />

Flash does not work on many mobile devices. Images on <strong>Family</strong>Search.org are now displayed<br />

directly in your browser using HTML. This new viewer looks almost <strong>the</strong> same as <strong>the</strong> old Flash one.<br />

You don’t need <strong>to</strong> do anything <strong>to</strong> prepare your <strong>com</strong>puter <strong>to</strong> use this new viewer.<br />

Free Live Assistance<br />

You can now get free live assistance in three easy ways. By scrolling down you will find an area on <strong>the</strong> left<br />

side <strong>of</strong> your results page called Free Live Assistance. You can contact us with any <strong>of</strong> <strong>the</strong>se three ways:<br />

• Toll Free Call (855) 403-1836<br />

• Chat Online with Support<br />

• E-mail support@familysearch.org<br />

Get Research Help<br />

A new link on <strong>the</strong> left side <strong>of</strong> <strong>the</strong> results page called Get Research Help provides:<br />

Join a research <strong>com</strong>munity. Would you like <strong>to</strong> collaborate with o<strong>the</strong>rs who are researching in <strong>the</strong><br />

same areas or <strong>to</strong>pics as you? You are invited <strong>to</strong> join any <strong>of</strong> <strong>the</strong> following <strong>com</strong>munities, click <strong>to</strong> learn<br />

more:<br />

• Facebook Communities. Facebook pages focused on researching various <strong>to</strong>pics and sharing news<br />

and updates for each area.<br />

• <strong>Family</strong>Search Forums. <strong>Family</strong>Search discussion forums for help with research questions<br />

• Skype Groups. Chat groups with discussions between those researching in <strong>the</strong> same areas<br />

Visit <strong>the</strong> <strong>Family</strong>Search wiki. This link takes you <strong>to</strong> <strong>the</strong> <strong>Family</strong>Search wiki.<br />

Trees<br />

The Trees link allows you <strong>to</strong> search family pedigrees that have been submitted. Finding a family<br />

pedigree can save you hundreds <strong>of</strong> hours <strong>of</strong> work. Always verify <strong>the</strong> information found on Trees.<br />

Search by AFN Number<br />

When you search Trees, you can now search by using <strong>the</strong> Ancestral File number (AFN). This<br />

number was once assigned <strong>to</strong> records in <strong>the</strong> Ancestral File. This is a fast way <strong>to</strong> find a specific<br />

person if you know his or her AFN.<br />

Pedigree Resource File<br />

The Pedigree Resource File has recently been added <strong>to</strong> Trees increasing <strong>the</strong> number <strong>of</strong> linage linked<br />

pedigrees.

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