DB Schenker Terms and Conditions of Transport

DistributionDB SCHENKERsystem and -parcelDistribution is to the consignee’s delivery addressaccording to the timetable.DB SCHENKERparcelDomestic: For HomeDelivery all consignments arenotified by means of a text message or telephone call andconsequently the consignee’s mobile number and landlinenumber must always be stated.Deliveries are made to private individuals between 17.00and 22.00. For certain postcodes, deliveries are madeduring the day, see Home Delivery timetable.Carrying in to the customer is performed by one (1) manand with the capacity of one man. Carrying in to thecustomer is made inside an outer door or similar unlessagreed otherwise.International: HomeDelivery is not available as an option.DB SCHENKERdirect, -coldsped and -hangartnerDistribution is to the consignee’s delivery address as agreed.Documents in conjunction with transport to athird country (international)DB SCHENKERsystem, -direct, -coldsped and -parcelIn the case of transport to a third country as well asÅland a commercial invoice is issued in accordance withthe respective country’s regulations. If the value of theconsignment is less than EUR 6,000 the export declarationcan usually be made in the commercial invoice. In the caseof a higher consignment value, an EUR1 certificate is used.DB Schenker carries out customs clearance services inconnection with import and export when it has receivedthe appropriate authorisation.Information about documentation and its completion isavailable on our website under land transport/transportdocuments.DB SCHENKERparcelFor consignments to Åland a commercial invoice is notrequired. However, the purchaser’s/consignee’s tax number(VAT registration number) must be included on the freightdocument/address label.InvoicingDB SCHENKERSdirect, -coldsped and -hangartnerInvoicing takes place four (4) times a month.An invoicing charge is payable.DB SCHENKERparcelThe minimum amount debited per monthlyinvoice is SEK 300.International: Invoicing is per consignment.Freight paymentDB SCHENKERsystem, -direct, -coldsped and -parcelDomestic: Consignor freight, consignee freight or anotherpaying party can be stated. Regardless of the paymentalternative, the principal client’s customer number and thepayer‘s customer number are always required. DB Schenkerreserves the right to debit the principal client if the payer’scustomer number is missing.Home Delivery can only be issued with consignor freight.International: Freight costs, charges, etc. are divided betweenthe seller and the purchaser based on the Terms andConditions of Transport and delivery according to‘Combiterms 2011 - Land transport’. The principal clientmust always state the applicable Combiterms (see 3.2Terms of payment) for the consignment.CollectionDB SCHENKERsystem, -direct and -coldspedCollection takes place at the consignor as agreed.Agreements relating to fixed collection can be signed,which simplifies the booking procedures (not applicable toDB SCHENKERdirect).DB SCHENKERparcel. Collection takes place at theconsignor as agreed. A collection charge is added if thenumber of consignments when collected is less than five(5) on any one occasion. No collection charge is made forpackages collected at the same time as goods from DBSCHENKERsystem.Loading/unloadingDB SCHENKERsystem, -direct and -coldsped (as well asconsignments with an actual weight over 650 kg)Loading and unloading are performed by the vehicle crew(one person). The consignor or the consignee shall provideany necessary assistance. If the consignor or consigneecannot provide the assistance that the basic undertakingpresupposes and as a result thereof extra personnel and/or equipment are required, a surcharge is made. For detailsregarding securing of loads, see information 1.2.3.DB SCHENKERparcelDelivery of a parcel is to the delivery address stated, insidethe company’s door or gate or to a stated floor, receptionarea or functioning incoming goods reception point.International consignments are an exception to this ruleThe consignor/consignee is obliged to deal with the loadingand unloading of the vehicle according to the driver’sinstructions and the driver shall provide the necessaryassistance. In conventional road transport, the driver shallprovide assistance to ensure that loading and unloading cantake place from the side of the vehicle from/to a loading bayor the ground at a location sheltered from the weather andexternal influences.Securing goodsDB SCHENKERsystem and -directThe consignor is obliged, when the consignor handlesthe loading, to secure the goods. For further information,see 1.2.3.14