DB Schenker Terms and Conditions of Transport

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Claims for corrections of an invoice to a customer must bemade within two (2) months of the invoice date.Claims for transport damage must be presented separatelyfor individual processing (cannot be set off againstunsettled freight invoices).When there is more than one consignor, the freight payershall be named in a separate agreement.DB Schenker can return a consignment reference onthe transport invoice and present in Tracking assumingthat a reference has been sent correctly in the transportinstructions via EDI by the Transport customer*.* Exception, Parcel International and text length limitationper DB Schenker product.3.3 Faults related to consignmentsConsignments received for transport and which areincomplete, i.e. where the remaining item(s) are to bepresented later, are regarded as new consignments and anew freight charge will be debited.If the transport instructions/waybill lack weight/volumedetails, or if they contain incorrect weight/volume details,DB Schenker reserves the right to check and measure theweight. The new weight/volume information is added tothe transport instructions/waybill to calculate the freight.4. Supplementary conditions for domestictransport in Sweden4.1 DB Schenker’s extended liabilityFor domestic transportation (original consignor and finalconsignee in Sweden) DB Schenker assumes extendedliability over and above the provisions in the GeneralConditions as follows:§ 21 General Conditions in NSAB 2000The client is entitled to compensation if the goods arelost if hand-over could have taken place within 30 daysof the goods being received for transport. Exceptionsare temperature-controlled goods where the shelf life isshorter than 30 days.§ 22 General Conditions in NSAB 2000For DB SCHENKERparcel liability is limited to SEK 50,000per damaged or lost delivery (irrespective of weight).‘Delivery’ refers to transportation of one or more itemsfrom the same consignor to the same consignee on thesame occasion.Compensation for services involving delivery via anagent is limited to SEK 5,000 per package.For domestic goods, liability is limited to SEK 150per gross kilo in accordance with the terms laid outin legislation concerning Swedish domestic roadtransportation.§ 23 General Conditions in NSAB 2000In the event of forwarding by another mode of transportonce the goods have been loaded onto a truck or otherload carrier, limitations of liability according to theGeneral Conditions do not apply (according to NSAB 2000)to damage, shrinkage or loss that could only have arisenduring and as a result of such forwarding.Amending § 16 section g, NSAB, DB Schenker’s liabilityalso covers damage to goods resulting from a trafficaccident, fire or theft.The supplementary conditions above do not apply todomestic transport that is part of cross-border transport.For such transport, the CMR convention is primarilyapplicable.Insured goods. When damage, shrinkage or loss can becompensated through separate goods insurance taken outby the customer, DB Schenker is liable to the entitled partyin accordance with NSAB 2000.4.2 Other supplementary conditionsRight of disposal. The consignor has right of disposal overthe goods until the goods are delivered to the consignee orplaced at the consignee’s disposal at the stated location.From this time onwards the consignee has right ofdisposal.Obstacles preventing delivery of the goodsIf delivery of the goods is hindered and the consignor doesnot supply adequate instructions concerning what to dowith the goods, DB Schenker is entitled to sell the goods:a) immediately, in the case of goods at risk of spoiling orrapid ruin or that require excessively expensive care, orb) in the case of other goods, after 60 days of the goodsbeing received for forwarding.DB Schenker shall, as far as possible, inform the consignorin advance that the goods are to be sold. After deductionof DB Schenker’s claims based on the transport assignmentand other claims that may be applicable to the goods aswell as costs for storage and sale of the goods, the salesum shall be remitted to the consignor without delay,provided this person’s address is known to DB Schenker.If the consignor’s address is not known, and the funds dueare not claimed within one year of the date of sale, thesaid funds become the property of Schenker.5. Claims5.1 Damaged goodsLiabilityDB Schenker’s responsibility as a carrier comes into effectwhen, through authorised personnel, DB Schenker takescontrol of the consignment, and responsibility stops whenthe consignment is handed over to the consignee at thedestination or when it is placed at the consignee’s disposalaccordingt to 1.3.If an agreement has been reached that the consignor,without DB Schenker’s involvement, puts together full loadunits for transport by DB Schenker and, in conjunctiontherewith, DB Schenker is prevented, when collecting theunit, from performing the customary collection check ofthe individual items in the load unit, DB Schenker is onlyresponsible for damage to or loss of individual items oncondition that it is shown that the damage or loss occurredduring DB Schenker’s period of liability and for reasons forwhich DB Schenker is responsible.In the event of subsequent transport with differentcarriers, DB Schenker is not responsible if it is likely thatdamage has not occurred during the period DB Schenkerwas responsible for the consignment.8
If there is an agreement on temperature-regulatedtransportation, DB Schenker is liable for any damage to thegoods arising as a direct consequence of the load area notmaintaining the agreed temperature range.However, if, when the goods are handed over to DB Schenker,they are in such a condition – e.g. of such ripeness, age or atsuch a temperature – that they are unable to endure transportationof the type in question, DB Schenker is not liable.ClaimsDamage, shrinkage or loss that is visible must be reportedimmediately on receipt of the goods and noted on thesigned copy of the transport document or other document.Recipients of a consignment are obliged to checkimmediately on receipt if the goods have suffered anydamage that is hidden by the packaging.Any hidden damage must be reported to DB Schenkeras soon as possible, although no later than seven (7)days after receipt of the consignment. DB Schenker isnot responsible for any hidden damage reported aftertransport if the goods have previously been transported orhandled and have not been checked for any hidden damageprior to the last transport movement.Complaints relating to damage to goods arising as a resultof the load space not maintaining the agreed temperatureshall be made at the time of delivery.5.2 Delayed goodsLiability and claimsWishes or conditions specified by the customer regardingdelivery time, e.g. on the waybill/transport instructions,are not binding on DB Schenker.Following amendment to §20 General Conditions,compensation is provided for a delay in transportaccording to the normal timetable or where there is aspecially-agreed time assurance when a claim is made andwhen damage as a result of the delay can be shown to haveoccurred.6. Input6.1 Agreement orderUnless otherwise agreed, documents and agreements shallapply in the following order:• Conditions agreed in an individual case• EDI agreement (takes precedence over agreementprerequisites and EDI order)• General EDI provisionsInformation regarding compulsory delivery details, as wellas instructions on how to fill in transport instructions/STE label, can be found in the ‘Instructions for transportdocuments’ fact sheet.Information on compulsory delivery details, as well asinstructions on how to fill in a waybill/STL label, can befound in the ‘Instructions for transport documents’ factsheet.6.2 DB Schenker general EDI provisionsDB Schenker General EDI provisions are based on GeneralTerms and Conditions according to EDI Agreement 2004drawn up by GEA (Alliance for Electronic Commerce).Agreement prerequisites and these General EDI provisionsregulate the terms and conditions for the parties’ exchangeof EDI messages.Parties using DB Schenker’s Web-TA to send transportinstructions electronically accept application of theseGeneral EDI Provisions directly when requesting access toDB Schenker’s Web-TA.6.3 DefinitionsIn the Agreement prerequisites and the General EDIProvisions, the terms, concepts and definitions are asfollows:Party 1 refers to DB Schenker and Party 2 refers to thetransport agreement customer.An EDI customer is a customer who sends electronictransport instructions (IFTMIN) to DB Schenker.An EDI message is a coherent entity with data, that isstructured in accordance with the agreed message standardsand is in a format that can be transferred between andprocessed by both parties’ information systems.EDI refers to the automated electronic exchange of EDImessages between the parties’ information systems.Exchange of EDI messages refers to both the sending andreceiving of EDI messages.Transport instruction refers to an EDI message sentby Party 2, containing the details required according toDB Schenker’s AGI, Instructions for goods labelling andinformation transfer, to enable DB Schenker to carry outthe assignment.VAN supplier is a third party that manages a communicationssystem and/or EDI system for one party inconjunction with the exchange of EDI messages inaccordance with the Agreement prerequisites.6.4 Information system for EDI exchangeEach party is responsible for maintaining informationsystem availability to facilitate the agreed exchange ofEDI messages.During implementation and throughout the duration of theAgreement, each party shall perform tests and employ othermeasures to ensure that the information system fulfilsall requirements according to the Agreement prerequisitesand the General EDI Provisions. Each party is responsiblefor its own costs for exchange of EDI messages throughoutthe duration of the Agreement, unless agreed otherwise.Each party has the right, at its own expense and risk, touse a VAN supplier or other third party to provide servicessuch as exchange, processing, storage or other actionrelated to EDI messages. If the parties engage the sameVAN supplier or other third party, and the issue of liabilityarises for a particular action this third party has taken, theparty on whose behalf the action was taken will be liable inrelation to the other party.If either party intends to modify parts of its informationsystem in a way that can be expected to affect theexchange of EDI messages, the counter-party shall benotified of this well in advance so that the parties can9
Page 3 and 4: ContentsCHAPTER ACHAPTER BOPTIONSGe
Page 7: Where the dangerous goods are loade
Page 11 and 12: In the event information held by a
Page 13 and 14: Dimensions, weightand volumeMax. le
Page 15 and 16: Delivery obstaclesDB SCHENKERdirect
Page 17 and 18: domestic:DB Schenkersystem and -dir
Page 19 and 20: Export to a third country (internat
Page 21 and 22: Carrying in (domestic)DB SCHENKERsy
Page 23 and 24: Supplementary services /SurchargesF
Page 25 and 26: Ore field locationsFor consignments
Page 27 and 28: Combiterms 2011Summary of cost allo

DB Schenker Terms and Conditions of Transport

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