OKI Coordinated Public Transit Human Services Transportation Plan ...

Appendix B - Survey Results From Transportation Operator AgenciesPublic Survey of Specialized Transportation Service User NeedsPage 11Public Survey of Specialized Transportation Service User NeedsWhat improvements are needed to meet your transportation needs? Please check all that apply.Answer OptionsGeographic area of serviceEvening serviceWeekend serviceHandicapped-accessible serviceDoor-to-door serviceThrough-the-door service / personal assistance with travelNext-day or same-day serviceAffordability of faresDestinations of medical tripsDestinations of shopping and non-medical tripsDestinations of employment tripsInter-agency coordinationFrequency of serviceGuaranteed ride home serviceCorrelation of transportation schedule to work shiftAvailability of information on routes, schedules, etc.Ability to transfer between systemsAbility to transfer between routesEligibility requirementsOther needs/CommentsResponsePercentResponse Count46.0% 9146.0% 9154.0% 10732.3% 6443.9% 8719.2% 3843.9% 8759.6% 11843.9% 8744.4% 8829.8% 5914.6% 2941.4% 8247.5% 9426.3% 5237.4% 7421.7% 4321.2% 4270.0%60.0%50.0%40.0%30.0%20.0%10.0%0.0%What improvements are needed to meet your transportation needs? Please check all thatapply.Geogrraphic area ofserviceWeeDoor-toNextdaDDeempFrequenAbilbetwekend serviceo-door service-day or sameayserviceestinations ofmedical tripsstinations ofployment tripsncy of servicetrCorrelation ofransportation …ity to transferween systemsEligibilityrequirements24.7% 4940skipped questionanswered question198104Number Other needs/Comments Categories1We need a taxi voucher program that includes ten or more taxi companies withoutdiscriminating against smaller companies which do already provide excellent service.MAKE TAXIS AFFORDABLE, AND QUIT HAVING US FILL OUT SURVEYS YEAR AFTERYEAR AFTER YEAR! If I had a dollar for every survey I filled out about transportation inmy life, I could have retired at the age of six years old.2 It is hard to get to and from places when the prices are high and people cant pay3 When the info becomes available, can you mail to us?4 n/a5 Don't use6 I don't know, have not had to use it.7 none needed at this time8 n/a9 don't know10 grants to allow me to ride for free11 All transportation provided by family and friends12 Expand Use13 Be on Time!!I use WCCC often for Dr. apts. and appreciate it. However, I need to go shopping and back14 home again, as well as other destinations.15 none16 No need for improvment, the drivers are great.17 Things are ok!18 n/a19 I think the services are good, and if I ever need them, I hope all will be eligible.20 n/a21 no commentAppendix B B-57