OKI Coordinated Public Transit Human Services Transportation Plan ...

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Appendix B - Survey Results From Transportation Operator AgenciesPublic Survey of Specialized Transportation Service User NeedsQuestion 15Why wasn't this Survey circulated more widely? What makes you think that regular peoplehave a reason to visit your website on a daily basis to find out about topics or opportunity forfeedback such as in this survey?27 Thanks for the opportunity to give my opinion.We have only used transportation services associated with my son's summer job throughWarren Co. Bd of DD as he still attends high school. I see a need in the future for him to haveaccess to local busing transportation for pleasure, work and personal needs to get toappointments etc. since he will likely not be able to drive and needs these services to have a28 fulfilling life to pursue interests and work.We have been very lucky, especially in this economic climate in finding folks with disabilitiesjobs, but then we hit the barrier of finding affordable transportation to and from work. This is ashame when you have somone so willing to work and contribute to their own well being, but29 cannot get transportation to maintain that employment.Link NKy and Cincinnati systmes.30 Need a bus stop at Gateway in Boone County.The lack of adequate transportation is the number one barrier of successful adult outcomes.Our systems need much improvement. Anything you can do to address this significant need isgreatly appreciated.31 Thank you.32 We need a public bus system.I remember doing a survey like this one about 5 years ago and Warren County still lacks a33 public transportation system.I appreciate your taking the time to look into this and see where the needs of individuals lie.By having transportation support individuals with developmental disabilities can become moreindependent which will make them feel better about themselves and therefore assist in makingthem an asset to the community and not a burden.34 Thank you35 I think it very helpful to me .Estimates show that 25%+ of Cincinnati residents do not drive, yet public funding at all levels isalmost entirely limited to roadways. If public transit was on a level playing field as car36 transportation, low-income residents such as myself would be much better off!The people who work at the office at Clermont Transportation are rude and let you know they37 are doing you a favor. They are not very accommodating.38 Saw a new piece on the Eastern Corridor and it sounds hopeful... in my lifetime!Access has proven to be a nightmare. Metro is not accessible to our home or destinations andmy son is vulneravble to weather conditions so waiting long periods of time is not safe orhealthy. Time is of essence to these people who need extra time to do everything- please do notwaste more of it on rides/waiting for them or waiting to get off them. They could be greatemployees if we help them this way!!! They could have high self-esteem if they are on time for39 things. Thanks for asking opinions and listening to the problems!Our son is still in school and has family who have typically been able to take him, pick him upas needed but as our daughter goes off to college, my work schedule changes and our son gets40 out of school and into employment or adult day-care, we may require services.I may have misinderstood the beginning of survey. We only use UTS and they are extremely41 expensive from where we live wishthere was a bus service in our area42 UTS is extremely overpriced and rides aren't always dependable.43 I really hope public transportation grows more!I think it's great that there is transportation available for non-drivers.All adults should have a way to have medical, daily, and social needs meet.Senior transportation can provide that whether it's going to a doctors appointment, buying44 groceries, or attending a social event.Appendix B B-68
Appendix B - Survey Results From Transportation Operator AgenciesPublic Survey of Specialized Transportation Service User NeedsQuestion 15While the options for our individuals have gotten better over the last several years---affordability is still very much a problem. UTS is the provider able to serve the greatest numberof our folks and they have outragious rates. Transit would be great if it was better able to meetpeople's needs---but right now very few people are able to use it because of the lack ofavailability/cooperation from transit and the lack of reliability (timeliness of transit). There aresome private providers who can serve some of our individuals via a waiver system but they are45 often charging rates similar to that of UTS (usually a little cheaper but still very expensive).46 Very import. Is the streetcar going to be integrated with the bus system?For the most part, RAMP does a good job in providing transportation. However, rates are toohigh. As I explained, I, and all disabled riders live on a fixed income. I feel that if rates have tobe raised, they should be raised for passengers who ride the regular bus. After all, they makemore income, and can afford to pay more. Also, I feel that money is wasted by having routeswith 1 or 2 wheelchairs on them, and others with 3 wheelchairs, and 2 or more walkers. Thank47 you!We have used LKLP and their reliability was awful. Reliability is most important in servicing48 those with special needs especially MR.49 Clients are riding the vans and busses to long. Some are on almost two hours riding one way.Appendix B B-69
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