OKI Coordinated Public Transit Human Services Transportation Plan ...

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Appendix B - Survey Results From Transportation Operator Agencies1. Are there areas in Warren County where specialized transportation is notavailable to residents, or where transportation should be expanded?(What population group would that serve? Seniors? People with disabilities? People withlimited income? All three groups with special needs?)• Pickup in Springboro and Clearcreek Townshipo Capacity issue for Warren County Transito They do service this area, however when they are booked up they refer toDeardorf who cannot serve that area due to their levy. Those areas do not paylevy taxes to Deardorf.• Morrow• Drivers do not assist passengers in need off the bus, but need to.o Passengers need to have a family member or somebody else help them on andoff the bus, huge inconvenience.2. Are there destinations Warren County that should be served byspecialized transportation -- or served better?(examples: medical centers, social service agencies, job centers, free stores, shoppingareas, etc.)• Montgomery County – Warren County line.o Warrant County Service Center will not cross the line, occasionally Deardorf will.3. Does specialized transportation need to be improved for travel to placesoutside of Warren County? What destinations need to be served?• Dayton/ Kettering – hospitalso Transit agency to pick up where they drop off at their boundary to finish the trip.• Downtown Cincinnati – doctors• Montgomery County• North of Hwy 63 considers themselves the Dayton Area• South of Hwy 63 considers themselves the Cincinnati Area• Springboro, Franklin and Carlisle rely on MVRPC transit services4. Are there areas where different transportation services overlap, orwhere agencies could better coordinate service?(For example, are there agencies that provide the same types of trips for the same typesof users? Is there a need to centralize dispatching or information services?)• Deardorf is the backup and fills in the gaps• Great Coordination between two agencies.• If Warren County service is not available they refer to Deardorf.• Keep individual call centers.Appendix B B-82
Appendix B - Survey Results From Transportation Operator Agencies• Deardorf only has one van – does not need to coordinate maintenance and garageavailability.o Deardorf researched a year in advance to find the gaps with Warren CountyTransit and wanted to enhance that service.• Existing Service satisfies current needs.5. What’s needed for transportation to serve people better?• Deardorf does not run weekends or after 4pm.o Not a big problem• Unsure on Warren County service hours and accessibility.• Taking people to work is not feasible for Deardorf.• Low income residents in KI/ Field Ertel area will walk a few blocks to get to place ofemployment (restaurants and shopping centers).• West of Hwy 42 is urban and properly served w/ existing services.• East of Hwy 42 is rural/ag. and is not in the need of transit.Report-Out to Larger GroupTransportation providers and needs represented:• n/aMajor or Most Frequent Comments on Service Areas:• n/aMajor or Most Frequent Comments on Other Transportation Needs:• n/aAppendix B B-83
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TABLE OF CONTENTSAppendix AOversigh
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Agencies That Serve Specialized Tra
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