OKI Coordinated Public Transit Human Services Transportation Plan ...

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Appendix B - Survey Results From Transportation Operator AgenciesSpecialized Transportation Needs: Butler County December 13, 2011o Challenge: assuring that cabs and other provide contractors are complying withstate and federal regs., they consider compliance to be costly, especiallyinsurance.o Challenge: difficult to audit compliance by private providers.o Challenge: confusion over jurisdiction and applicability of compliance.c) Any comments on the transportation needs of people who don’t use cars to travel tojobs? Or suggestions for businesses that have employees or customers who don’t drive?They can’t afford itService needs to be more reliableServices are spread outd) Any comments on the transportation needs or improvements for people with disabilitieswho can’t use fixed route transit?Guaranteed Ride HomeBusinesses should take part in planning and coordination for better outreach.Many businesses seem to wait for helpo Challenge: orientation is jobs then transportation.Report-Out to Larger GroupTransportation providers and needs represented: RTA BCDD Partners in Prime Transit AllianceMajor or Most Frequent Comments on Service Areas: Affordability More Service Reliable Transportation Hamilton, Oxford, Ross/Okeana, Reily/ Morgan Township, VOA, County to CountyMajor or Most Frequent Comments on Other Transportation Needs: Affordable, Reliable (jobs) Expanded Hours and Days of Service Coordination on County Contracts Efficiency thru more fixed ratesPage 3 of 3Appendix B B-76
Appendix B - Survey Results From Transportation Operator Agencies1. Are there areas in Clermont County where specialized transportation is notavailable to residents, or where transportation should be expanded?(What population group would that serve? Seniors? People with disabilities?People with limited income? All three groups with special needs?)• Opportunities to move from one county to another for employment.• More limitations on purpose and age.• Vehicle availability limitations.2. Are there destinations Clermont County that should be served byspecialized transportation -- or served better?(examples: medical centers, social service agencies, job centers, free stores,shopping areas, etc.)• No, only limitations due to age w/ Clermont Senior Services: If age is an issue, refer toCTC.3. Does specialized transportation need to be improved for travel to placesoutside of Clermont County? What destinations need to be served?4. Are there areas where different transportation services overlap, orwhere agencies could better coordinate service?(For example, are there agencies that provide the same types of trips for thesame types of users? Is there a need to centralize dispatching or informationservices?)• Yes, due to funding constraints which dictate eligibility.• Missing element is real time info.• Solution is possible with additional funding.5. What’s needed for transportation to serve people better?Report-Out to Larger GroupTransportation providers and needs represented:• Clermont Senior Services• Clovernook Center for the Blind services.Major or Most Frequent Comments on Service Areas:Appendix B B-77
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