OKI Coordinated Public Transit Human Services Transportation Plan ...

Appendix B - Survey Results From Transportation Operator Agencies50Public Survey of Specialized Transportation Service User NeedsQuestion 6Bus stops are not within walking distance of our home. Accessis not reliable for the disabled.Limited hours and routes. Not dependable when you have tobe somewhere at a specific time (like work). Also, will not beable to transport often if they do not have a previously51 scheduled route in the area.52 There is only one service that is never on time.53 n/a54Buses are often late and unreliable. Plus, route options arelimited and almost always require traveling downtown. Iwould use rail options if Cincinnati had them.They aren't always available. Sometimes they can drop you offat an appointment but not pick you up. If your dr is runninglate, you have to leave when the bus comes or they leave you55 with no way home.56 Lacking in West Chester57i live on the edge of Butler County and Hamilton County andsubsequently get no service from either transitMy son cannot self-propel his chair to a bus stop and rarely58 goes to places on bus lines. He is too dependent.59 Access trips are time consuming and generally inefficientWhen we have occasion to use it the staff and service have been60 excellentAccess has been very reliable and my son uses it daily to get to61 Goodwill program62 N/A63My main concern is for the clients I serve, they make very littlemoney and itseems every year or every other year Metro goes up on the fare.It hits them hard.64 Seldom on time.65 limited service in our area.66Uts is extremely expensive. Only one available. We do live ina subdivision surrounded by 2 moreAppendix B B-42