A Multidisciplinary Research Journal - Devanga Arts College

NATURE OF SUGGESTION NUMBER OF
Working hours of the bank are
to be increased
New loan schemes are to be
introduced
RESPONDENTS
PERCENTAGE OF
TOTAL
24 24
28 28
Branches are to be introduced 18 18
Rate of interest to be reduced 20 20
Formalities for sanctioning loan
are to be simplified
10 10
TOTAL 100 100.00
From the above table it is clear the most of the customers of primary co-operative banks
28 respondents suggested the introduction of new loan schemes and 24 respondents suggested to
increase in working hours.
CONCLUSIONS
The Rural credit is an important aspect of priority sector lending. Primary co-operative
banks play a vital role in rural credit. The disbursement of rural credit and functioning of the
primary co-operative banks are very significant for the agricultural based rural economy.
Regarding the satisfaction most of the borrowers are satisfied with the functioning of primary co-
operative banks. The major reason for the dissatisfaction of customers is undue delay in
processing and sanctioning of loan. If the banks take the necessary disbursement it is certain to
have 100% satisfied customer with the successful rural credit.
References
� Hajela TN.Co-Operation, KJonark publishers PVT Ltd, New Delhi, 2000, P-286.
� Nakkiran.s and John winstred.A, Co-operative banking in India, Rainbow publication,
Coimbatore, 1998, P- 176.
� Mohar lal sujhadia,” Credit management”, The Tamil Nadu journal of co-operative,
December 1976.