A Multidisciplinary Research Journal - Devanga Arts College

satisfied.
FINDINGS
From the above table indicates 13 respondents are highly satisfied, 23 respondents are
The empirical findings of the present study have been summarized as follows:
SUGGESTIONS
� The study finding that, 52% of the total respondents are female (Table-1).
� The study finding that, a majority of 50% customers are in the age group
between 31- 40 (Table-2).
� It is clear that 90% of the total respondents are married(Table-3)
� It is clear that 46% of total respondents are studied up to higher secondary
school (table -4).
� 23% of the respondents goverment employee and 4% are housewife.(Table-5)
� It found that 70% of the respondents are taking a policy for less than 5
years.(Table-6)
� A majority of 68% of total respondents are investing their money for high return
(Table -7).
� The study finds that, 90% of the total respondents are investing their investment
in any other insurance company in the future, HDF, ICICI, SBI (Table -8).
� 70% of the total respondents are investing their investment in Unit linked plans
(Table -9).
� The study finds that 13 respondents are highly satisfied, 23 respondents are
satisfied. (Table-10).
� 80% of respondents are recommended other to invest Bajaj Allianz Life
Insurance.Remaining 20% of the respondents for non recommendation due to
competitors,high charge,service offered is less compare to Life Insurance
Corporation.
Customers are expecting the following items such as prompt service by setting up
appointment quickly, Employees in the insurance company will always willingness to customer,
Physical representation of the service(such as plastic credit cards. These factors are having the
high impact on service quality.