ASIAN HOTELS AND PROPERTIES PLC AnnuAl RepoRt 2012/13

sustainability reportPASSIONASIAN HOTELS AND PROPERTIES PLCAnnual Report 2012 /1372StakeholderStakeholdersub-categoryManagers,Executivesand Non-ExecutivesCurrent Level of Engagement and FrequencyMateriality ofstakeholder issues7. Accommodation8. Basic Salary9. Employee awarenessand training10. Employee rewardsand remuneration11. Occupational healthand safety12. Emissions, effluencesand waste13. Mutually beneficialrelationship withsupplier14. Gender related societydiscriminationsAssociatesLevel of engagement:Green corridor, direct reporting, open door policy, annual events, training anddevelopment activities, sustainability awareness seminars, celebrations ofinternational environmental calendar dates, employee satisfactions surveys,intranet communication, green raffle draw.• Frequency of engagement• Weekly meetings, updates on intranet and green corridor• Monthly poster campaigns and awareness and educational sessions• Monthly management meetings• Staff quarterly meetings• Mid-year review• Annual performance review• Annual gatherings, parties and sports events• Annual green raffle draw• Custom made training programmes and development activities accordingto sustainability guidelines• Voice of Employee survey• Great Place To Work survey - GPTW• ‘Tell GM’ box where associates can directly communicate with the GeneralManager on issues that they face while working at the GrandLevel of engagement:Questionnaires and surveys, one on one meetings, e-mail correspondence,circulars, membership in industry associations.BusinesspartnersHotel School,Inbound /Destinationtravels agentsFrequency of engagement:• Annually contract renegotiations• On-going through conference calls, e-mails and circulars• Business travels• Trade shows• Experiential tours• Daily sales visitsLevel of engagement:Awareness through print, electronic, social media, annual reports andquarterly reports.15. Health and safety16. Product diversity17. Adhering tointernational standards18. Best practices19. Communityengagement andCarbon Footprint20. ConfidentialityShareholders21. Market issues22. Share priceFrequency of engagement:• Weekly and monthly promotional initiatives on going through emails andcirculations.