ASIAN HOTELS AND PROPERTIES PLC AnnuAl RepoRt 2012/13

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sustainability reportPASSIONASIAN HOTELS AND PROPERTIES PLCAnnual Report 2012 /1376we have the highest service charge in the city,which is equally distributed to all associates.Cinnamon Grand still prevails as the only cityhotel to be in the Sri Lanka Tourism Hall offame since 2009.Cinnamon Grand has thirteen uniquerestaurants, which is the largest numberof F&B options under one roof in thecountry, which caters to different palates.Our signature restaurants include Tao forfusion fare, Lagoon for seafood, Echo forItalian cuisine, Chutneys for South Indianand London Grill for fine dining. We haveset a high standard in the industry with ourinnovative F&B features encouraging others inthe industry to raise their standards.Our ethos of affordable indulgence for allages caters to a wide range of customerswithout compromising quality. While offeringthe highest number of buffet options, ourmost noteworthy, Taprobane is famous for itsinternational buffets and Sunday brunches,which are the best in the city.Nuga Gama, Sri Lanka’s only “village in thecity”, won a culture award from the TourismBoard and is being used as a case studyhighlighting a growing indigenous brand. Weare the only city hotel that holds an entire ruralvillage within its premises. It has also beena case study for tourism related researchin the city. The typical local rural ambianceat Nuga Gama is used for case studies,thesis and research work by undergraduatestudents at different universities, departmentof Archaeology and the Architect Association.Another key achievement for us is thatCinnamon Grand was chosen as one of thebusiness units for a sustainability case studyin the city. The case study is being done byPricewaterhouse Coopers on behalf of theInternational Financial Corporation (IFC).Defined contribution plan obligationsAssociates are eligible for Employee’Provident Fund (EPF) contribution, accordingto the terms of the Employee’ ProvidentFund Act No. 15 of 1958 and its subsequentamendments, and for Employees’ Trust Fund(ETF) Act No. 46 of 1980 and its subsequentamendments. The Company contributes therelevant percentages of the eligible grossemoluments of employees to the respectiveEPF and ETF.Defined contribution plan obligation (EPF & ETF) in Rs. ’0002013 2012 2011 2010CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesidePropertyTotalEPF 52,983 51,710 2,193 106,886 46,000 42,203 10,603 98,806 37,749 39,379 8,602 85,730 33,354 33,931 6,554 73,839ETF 10,601 7,813 330 18,744 9,233 6,665 2,195 18,093 8,037 6,302 1,747 16,086 7,141 5,348 1,344 13,833Defined benefit plan obligations (payment of gratuity) in Rs. ’0002013 2012 2011 2010CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesideProperty Total CinnamonGrandCinnamonLakesidePropertyTotalEmployeebenefit liabilityas at 31MarchPaymentsduring thefinancial year92,284 17,003 3,787 113,074 86,926 17,576 22,625 127,127 67,441 22,596 18,708 108,745 62,021 13,818 15,991 91,83013,660 11,137 175 24,972 4,145 7,730 347 12,221 7,525 6,189 745 14,459 8,775 6,459 1,433 16,666
PASSION sustainability report77 ASIAN HOTELS AND PROPERTIES PLCAnnual Report 2012 /13EnvironmentManagement ApproachEvery day, Cinnamon Grand makeshundreds of choices that in someway impact the environment and thecommunities within which we operate.Our environmental strategies revolvearound an in-depth understanding ofthese choices and ensuring that weconsider a range of options and theresultant impact in order to make moreresponsible environmental choices andcontribute to the safety and sustainabilityof the resources of our planet.We strive to adopt an environmentallysustainable approach that is integrated inthe heart of our organisation through ourassociates, business partners and ourentire supply chain. We are committedto continuous improvement in ourenvironmental performance by reducingour ecological footprint through ourGreen Agenda.The hotel’s Green Agenda, embracesfour key areas: waste managementand recycling, energy and watermanagement, conservation andcommunity awareness. Specificmeasurable strategies are identifiedwithin each of these areas to help reducethe impact of the Company’s activitiesupon the environment.Environment PolicyAt Cinnamon Grand Colombo - sustainabilityis at the heart of everything we do, therebyproviding the luxury of a guilt free grandindulgence. Our ultimate goal is to enhancethe ‘ Grand Guest Experience’ throughcomfort and luxury that has a minimum tollon the world around us.CommunityAwarenessEnergy &WaterManagementCinnamonGrand’s GreenAgendaWasteManagement&RecyclingConservationCinnamon Grand endeavours to embedand inculcate a culture of environmentalawareness within our organisation throughour earth-friendly initiatives. These initiativesserve to create a sense of responsibility andcooperation throughout the organisation andamongst our guests, and stress the need forgreater environmental stewardship and truecommitment towards caring for our planet.We encourage customers and associates toactively engage in the “We Dream in Green”campaign designed to communicate greenerinitiatives, create a greener mind set andencourage activities that support sustainablelifestyles and decision making.The hotel’s management, the Green Team andstaff participate in defining the Company’sEnvironment Policy and the creation of theEnvironmental Action Plan for the entireproperty. Quarterly and annual reviews areconducted, which are presented to thestaff and all our stakeholders with an aimof securing consistency and continuousimprovement of our sustainable performance.We comply with all legal and environmentalprocedures in our commitment to operate ourbusiness responsibly.In keeping with this vision we have beenawarded the following certifications innumerous areas of sustainability and greeninitiatives.Cinnamon Grand’s Green VisionTo be ranked as the Best Five Star SustainableCity Hotel in Sri Lanka by 2015Cinnamon Grand’s Green GoalReduce Carbon Footprint of the Hotel by 10%by March 2013Green Globe CertificationThe hotel was audited and measured in2011 on 245 compliance indicators for theGreen Globe Certification. Green Globeis the premier global tourism certificationprogramme for sustainable tourism. TheGreen Globe Standards has a collectionof 337 compliance indicators applied to41 individual sustainability criteria. Keyindicators were energy usage, water andwaste management, employee training,implementation of customer satisfactionmeasures, community support andawareness initiatives for which the hotelachieved 65%. In August 2012, the hotelobtained recertification on 336 complianceindicators where the hotel had achieved aminimum of 50% of each core criteria andachieved an overall 68%.
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ASIAN HOTELS AND PROPERTIES PLC AnnuAl RepoRt 2012/13

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