ASIAN HOTELS AND PROPERTIES PLC AnnuAl RepoRt 2012/13

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sustainability reportPASSIONASIAN HOTELS AND PROPERTIES PLCAnnual Report 2012 /1374StakeholderGovernmentSocietyPressureGroups/MediaStakeholdersub-categorySri LankaTourist Board,Sri LankaInstitute ofTourismand HotelManagement,CentralEnvironmentalAuthority,NationalCleanerProductionCentre, CeylonElectricityBoard, NationalWater Supply& DrainageBoard, NationalOzone Unit,NationalInstitute forOccupationalSafety andHealth, NationalCancer Hospitaland NationalCancer ControlProgrammeNGO, Media,OpinionLeaders,ConservationOrganisations,TradeAssociation,TourismAssociations.Current Level of Engagement and FrequencyLevel of engagement:Meetings, discussions, phone calls, presentations and briefings, advisorymeetings, membership on the Sri Lanka Tourist Board, membership in the SriLanka Hotel school training programme, awareness workshops on tourism/sustainability related issues is an on-going process with tourism relatedgovernment agencies.Frequency of engagement:• Engagement with these government bodies is an on-going processthrough monthly newsletters, e-mails, circulars, quarterly briefings,websites etc.• Senior Management is on the advisory board of the Sri Lanka Institute ofTourism and Hotel Management and visiting lecturers on a quarterly basis.Level of engagement:Websites, press releases, media briefings, correspondence, discussions,participation at NGO forums.Frequency of engagement:Engagement with these stakeholders is carried out on an on-going basisthrough correspondence, websites, media briefings and press releases (atleast monthly).Materiality ofstakeholder issues30. Compliances/Regulatory restrictions31. Ethical businesspractices
PASSION sustainability report75 ASIAN HOTELS AND PROPERTIES PLCAnnual Report 2012 /13EconomicManagement ApproachEconomic growth and development isparamount to Cinnamon Grand Colomboas a key player in Sri Lanka’s hospitalityindustry as well as being the largest 5 starcity property. Focusing on the fundamentaltenets of profit, people and environment,the ultimate objective is to makesignificant profits without compromisingon people and the environment. Therefore,we consciously make an effort to reduceour carbon footprint, which we believe willhave a positive impact on our economicgrowth. Our growth strategy focuseson creating employment opportunities,providing competitive salaries and benefitsand ensuring the development of ourassociates, which in turn has an impacton our productivity and revenue. Ourinternal economic policies are contingentwith the greater policies of Sri Lanka.Pricing decisions and financial/economicstrategies are decided on and based onin-depth analysis on industry, externalrisks and impacts, at all times keeping anROI in mind.Economic PolicyAHPPLC aligns itself to the policy of JohnKeells Holdings PLC.Hotel’s impact on the industry andeconomyCinnamon Grand Colombo is one of thebest performing five star hotels in Sri Lankawith a number of awards and accoladesbestowed on us. Our outstanding standardsare testimony to our healthy appetite forcontinuous benchmarking in all areas ofoperation. Asian Hotels and Properties PLC isthe principal employer among the city hotelswith the largest room capacity, wide range ofrestaurants, an adjoining shopping complex,state of the art gym, high-end spa andapartments to name a few, creating a unique‘contained city concept’ in Sri Lanka.Cinnamon Grand has a total room nightmarket share of 32%; corporate share of34%, leisure 34% and MICE 28%. We havea significant total revenue market share of33% amongst city hotels. The Companycontributes a considerable amount in termsof Taxation of Rs. 680 Mn assisting towardsthe development strategy of the country.Total taxation consists of VAT of Rs. 463 Mnand income tax of Rs. 67 Mn and NBT ofRs. 104 Mn. Cinnamon Grand contributesa sizable amount towards the NationalTourism Development Strategy, which ischannelled towards the development of theleisure and hospitality industry with a TourismDevelopment Levy of Rs. 46 Mn.EmploymentAHPPLC Group employs a total of 2,067associates, the details of which demonstratesour expansion strategy as well as ourfocus on promoting employment for youth.Cinnamon Grand Colombo employs 1,224associates. Cinnamon Lakeside employs 842associates.In terms of the experience and traininggained at Cinnamon Grand, our staff is wellrecognised as one of the best in the industrywith associates gaining exposure thatenhances their qualifications.Education and trainingCinnamon Grand Colombo has a sense ofduty to develop and impart its vast knowledgebase not only among its associates butalso among the youth of the country. Wehave provided numerous educationaland experiential opportunities for internsand students nationwide. For example,architecture students come to Nuga Gama ona regular basis to study its unique concept.School students from all over the island alsovisit the village to gain insight into our culturalheritage. We have provided studies on ourhousekeeping, F&B and Kitchen departmentsto batches of Officers from the NavalAcademy on a regular basis. We also impartour knowledge and expertise to the Sri LankaInstitute of Tourism and Hotel Management(SLITHM) as they are in the process of revisingand developing their syllabus according tocontemporary industry needs.We actively take part in industry relateddiscussions and are represented as eitherCinnamon Grand Colombo or as a Group atthe Tourist Hotels Association, City HotelsAssociation and the Hotel sector of theChamber of Commerce, Sri Lanka in order toimpart our knowledge and expertise.RecognitionCinnamon Grand Colombo takes pridein being chosen as the preferred partnerin many national events including statebanquets Gemunu Regiment Dinner,Common wealth Parliamentary meeting),ICC T20 ground catering (Official Caterersfor Players, VIP’s and ICC invitees inColombo and Conferences CommonwealthParliamentarians Dinner (hosted by Prof. G.LPeiris, Minister of External Affairs, Sri Lanka),SAARC Future Government Congress hostedby ICTA). We are also instrumental in settingstandards for five star hospitality with ourminimum quality standards, Cinnamon Hotelsand Resorts branding standards and ourcustomer profiling of the hotel. As a city hotel,
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ASIAN HOTELS AND PROPERTIES PLC AnnuAl RepoRt 2012/13

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