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2013 Fall - Glen Ellyn Park District

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General Information<br />

GENERAL INFO<br />

70<br />

Sponsorship Opportunities<br />

Glen Ellyn Park District has a comprehensive sponsorship<br />

program to link corporations and local businesses with the<br />

community.<br />

The support of sponsors makes it possible for Glen Ellyn<br />

Park District to provide top-quality special events and family<br />

activities as well as leisure and recreational opportunities for<br />

families who are unable to afford them.<br />

The park district’s multifaceted program allows sponsors<br />

to match the event to their passion and desired level of<br />

participation. Sponsorship enhances your company’s image<br />

and visibility and sets you apart from the competition. It is<br />

an opportunity to showcase your goods and services and<br />

build value and goodwill among your client base. In addition,<br />

sponsors are named in all promotion and marketing materials<br />

surrounding the event including signs, media coverage, and<br />

park district publications.<br />

Demonstrate positive corporate citizenship and make a<br />

meaningful and lasting impact on the quality of life in your<br />

community by becoming a sponsor.<br />

To learn more about our sponsorship program and benefits,<br />

call the Park District at 630-942-7260.<br />

Program Financial Assistance/Scholarships<br />

The Park District recognizes that there are people in the<br />

community who are often unable to participate in recreation<br />

programs due to economic hardships.<br />

The District has established a recreation program financial<br />

assistance fund to assist families in the community. Financial<br />

assistance applications are available at the Main Street<br />

Recreation Center and the Spring Avenue Recreation<br />

Center. For further information, contact Kathleen Esposito,<br />

Superintendent of Recreation at 630-942-7261. All requests<br />

will remain confidential.<br />

A referral for additional scholarship assistance is now available<br />

to qualified resident children under the age of 18 through the<br />

Milton Township Youth Committee’s Family Youth Scholarship<br />

Fund. This special needs program can assist in funding a<br />

child’s related goods and services beyond what the Glen Ellyn<br />

Park District already has provided.<br />

Statement of Non-Discrimination<br />

The Glen Ellyn Park District prohibits discrimination in all its<br />

programs and activities on the basis of race, color, national<br />

origin, gender, religion, age, disability, political beliefs, sexual<br />

orientation, marital or family status.<br />

Refund Policy - Please Read Carefully!<br />

Service Charge on Refund Requests<br />

Due to the large number of refund requests received<br />

seasonally, the park district assesses a service charge on<br />

ALL REFUNDS issued which are not a result of a park district<br />

cancellation or waiting list placement. The service charge<br />

is $5.00 per program. Refunds for moving, injury/illness, or<br />

schedule changes will be prorated according to the date the<br />

request for a refund is made.<br />

Satisfaction Guarantee Refund Policy<br />

The Glen Ellyn Park District strives to provide participants<br />

with high quality recreation programs, activities and events.<br />

To encourage first time participation as well as repeat<br />

participation, the Park District has a refund policy highlighted<br />

by a satisfaction guarantee. This special refund policy provides<br />

us with timely feedback about dissatisfaction regarding our<br />

services. We can then take prompt action to improve services.<br />

If you are not completely satisfied, tell us and we will either:<br />

1. Invite you to repeat the class at no charge;<br />

2. Allow you a credit that can be applied to another program;<br />

3. Issue you a full refund.<br />

Our guarantee is based on fulfilling our promise to deliver the<br />

published expectations describing the particular service you<br />

have used. A refund will be granted if you were dissatisfied<br />

with the experience due to circumstances under the Park<br />

District’s control. If you are not satisfied, we kindly ask you to<br />

give us your input or suggestions for improvement.<br />

Requests for the above mentioned options must be made<br />

before the midpoint of the program or within two weeks of a<br />

single meeting activity. All refund requests must be submitted<br />

on our form and returned to the Spring Avenue Recreation<br />

Center or the Main Street Recreation Center. Satisfaction<br />

Guarantee does not apply to trips, special events with<br />

prepaid admissions and tickets, and athletic programs where<br />

equipment has already been ordered.

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