International Helicopter Safety Team Safety Management System Toolkit

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Safety Management System (SMS) – the formal, top-down business-like approach to managing safety risk. It includes systematic procedures, practices, and policies for the management of safety (as described in this document it includes safety risk management, safety policy, safety assurance, and safety promotion). Product/service provider Safety Management System (SMS-P) – the SMS owned and operated by a product/service provider. Oversight Safety Management System (SMS-O) – the SMS owned and operated by an oversight entity. Safety objective – a goal or desirable outcome related to safety. Generally based on the organization’s safety policy, and specified for relevant functions and levels in the organization. Safety objectives are typically measurable. Safety planning – part of safety management focused on setting safety objectives and specifying needed operational processes and related resources to fulfill these objectives. Separate Aviation Maintenance Organizations – are independent maintenance organizations such as, but not limited to, certificated repair stations, non-certificated repair facilities and separate maintenance organizations. This does not include an air operator’s maintenance organization and is not intended to duplicate 1.0 B) 1) a) 3) of an air operator’s organization. Severity – the degree of loss or harm resulting from a hazard. Substitute risk – a risk unintentionally created as a consequence of safety risk control(s). System – an integrated set of constituent elements that are combined in an operational or support environment to accomplish a defined objective. These elements include people, hardware, software, firmware, information, procedures, facilities, services, and other support facets. System Attributes – refer to definition for Attributes Safety risk – the composite of predicted severity (how bad) and likelihood (how probable) of the potential effect of a hazard in its worst credible (reasonable or believable) system state. The terms safety risk and risk are interchangeable. Safety risk control – a characteristic of a system that reduces or mitigates (lessens) the potential undesirable effects of a hazard. Controls may include process design, equipment modification, work procedures, training or protective devices. Safety risk controls must be written in requirements language, measurable, and monitored to ensure effectiveness. Safety Risk Management (SRM) – a formal process within the SMS that describes the system, identifies the hazards, assesses the risk, analyzes the risk, and controls the risk. The SRM process is embedded in the processes used to provide the product/service; it is not a distinct, separate process. Safety promotion – a combination of safety culture, training, and data sharing activities that support the implementation and operation of an SMS in an organization. 96 SMS Toolkit
REFERENCES FAA AC 120-92, Introduction to Safety Management Systems for Air Operators FAA AC 120-92A, Proposed Changes, SMS Framework for Aviation Providers FAA Framework & Assurance Guide – Revision 2 ICAO Document 9859, Safety Management Manual ICAO SMS Framework Document Transport Canada Safety Management System Manual TP 13739 FAA SMS Guidebook FAA SMS Overview, Donald Arendt, PhD, FAA SMS Program Office FAA, Aviation Safety Management Systems Requirements, VS8000.367 “Rule Breaking” Patrick Hudson, PhD, Leiden University, United Kingdom, CHC Safety Summit 2009 “Rule Breaking” Roger Baker, HAI Safety Committee, HELI-EXPO “Developing an Advanced Safety Culture” Patrick Hudson, CHC Safety Summit 2009 “Developing Hearts & Minds – The Tools” Patrick Hudson, CHC Safety Summit 2009 FAA Voluntary Implementation of SMS, Draft AC XXX, 11-26-07 “Crew Rest and Fatigue” Dudley Crosson PhD IHST USJHSAT Year 2000 & 2001 Reports Integrated SMS, HESS Handbook Canadian Helicopter Corporation “Building Safety on the Three Cultures of Aviation” Robert Helmreich PhD USAIG Corporate Aircraft Accident Response Plan Ray Wall SMS Presentation, Air Logistics, Director of Quality and Assurance, Board of Directors SMS Briefing Document, Bristow Group “Safety Management Systems in Aviation” Stolzer, Halford & Goglia “SMS Tool” Ed Stockhausen, Air Methods Inc. SMS Toolkit 97
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International Helicopter Safety Tea
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EXECUTIVE SUMMARY Based on the find
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INTRODUCTION The implementation of
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All information in this toolkit is
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Members of the JHSIT were provided
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SMS Components (“Four Pillars”)
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CHAPTER 1: ORGANIZATION & HUMAN REQ
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In the past, safety goal setting wa
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Objectives: As your plan develops,
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CHAPTER 2: SAFETY MANAGEMENT SYSTEM
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Performance Objective: An organizat
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Performance Objective: Management w
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MANAGEMENT & SUPERVISON Hazard/ Ris
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Relevant and useful to people on du
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Documentation & Records The expecta
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Reactive (Past) Responds to events
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SAFETY ASSURANCE (SA) System operat
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SAFETY RISK MANAGEMENT: GENERAL EXP
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z z z REPORTING SYSTEMS Keep it sim
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Hazard Analysis Hazard identificati
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LIKELIHOOD S E V E R I T Y FREQUENT
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Performance Objective: The organiza
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Performance measurements are a requ
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INTERNAL AUDITS BY OPERATIONAL DEPA
Page 53 and 54: Performance Objective: The organiza
Page 55 and 56: ASSESSING YOUR AVIATION SAFETY PROG
Page 57 and 58: 12. INFORMATION: Our organization p
Page 59 and 60: Investigation Occurrence, incident
Page 61 and 62: Performance Objective: The organiza
Page 63 and 64: employee is essential to making the
Page 65 and 66: AN ORGANIZATION’S REPUTATION •
Page 67 and 68: EXPECTED Normal Behaviour “I did
Page 69 and 70: Management of Change Change is the
Page 71 and 72: Once the need for change has been i
Page 73 and 74: Continual Improvement Much has been
Page 75 and 76: It is recommended that a training f
Page 77 and 78: sense of belonging. They are influe
Page 79 and 80: Performance Objective: Management w
Page 81 and 82: CHAPTER 3: GUIDELINES TO SMS IMPLEM
Page 83 and 84: Gap Analysis The first step in deve
Page 85 and 86: Hazard Identification & Risk Manage
Page 87 and 88: SMS Development Chart Components, e
Page 89 and 90: CHAPTER 4: SAMPLE SMS MANUAL SMS To
Page 91 and 92: SAFETY MANAGEMENT SYSTEM FOR ______
Page 93 and 94: SAFETY MANAGEMENT SYSTEM MANUAL Thi
Page 95 and 96: Intentional non-compliance with sta
Page 97 and 98: EXPECTED Normal Behaviour “I did
Page 99 and 100: Description Occurs in order to cr
Page 101 and 102: Terms & Acronyms Accident - an unpl
Page 103: Likelihood - the estimated probabil
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International Helicopter Safety Team Safety Management System Toolkit

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