International Helicopter Safety Team Safety Management System Toolkit

TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . .1
Why is SMS Needed?
How Does an SMS Differ From
Traditional Approaches?
SMS Business Tools for Managers
Definition of SMS
The Four Pillars of SMS
Chapter 1: Organization & Human
Requirements . . . . . . . . . . . . . . . . . . . . . .9
Controls, Interfaces, Process Measures
& Safety Goals
Safety Objectives
Safety Planning
Safety Management Plan
Chapter 2: Safety Management
System Elements . . . . . . . . . . . . . . . . . .15
Safety Policy
Safety Policy Table
Management Commitment & Accountabilities
Safety Policy Table
Management Commitment & Accountabilities Table
Key Safety Personnel Table
Emergency Preparedness & Response
Emergency Preparedness & Response Table
Documentation & Records
Documentation & Records Table
Risk Management
Safety Assurance
Safety Risk Management Table
System & Task Analysis Table
Hazard Identification
Hazard Analysis
Safety Risk Analysis Table
Risk Assessment
Assess Safety Risk Table
Safety Assurance
Continuous Monitoring Table
Audits
Internal Audits by Operational Department Table
Internal Evaluation
Internal Evaluation Table
Safety Program Assessment
Record of Assessment
Occurrence Investigation
Investigation Design Table
Employee Reporting & Feedback
Just Culture Process
Employee Reporting & Feedback Table
Management of Change
Management of Change Table
Continual Improvement Table
Safety Promotion Table
Personnel Expectations Competence Table
Safety Culture
Communication & Awareness Table
Chapter 3: Guidelines For
Implementing An SMS . . . . . . . . . . .73
SMS Implementation Process
Implementing an SMS
SMS Implementation Checklist
SMS Development Chart
Chapter 4: Sample SMS Manual . . .81
Terms & Acronyms . . . . . . . . . . . . . . . .93
References . . . . . . . . . . . . . . . . . . . . . . . .97