International Helicopter Safety Team Safety Management System Toolkit

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SAFETY CULTURE INDICATORS GENERATIVE Chronic unease. Safety seen as a profit center. New ideas are welcomed. PROACTIVE Resources are available to fix things before an accident. Management is open but still obsessed with statistics. Procedures are “owned” by the workforce. CALCULATIVE We cracked it! Lots and lots of audits. HSE advisers chasing statistics. REACTIVE We are serious, but why don’t they do what they’re told? Endless discussions to re-classify accidents. Safety is high on the agenda after an accident. PATHOLOGICAL The lawyers said it was OK. Of course we have accidents, it’s a dangerous business. Sack the idiot who had the accident. Courtesy of Patrick Hudson, PhD, Leiden University - CHC 2009 Safety Summit 70 SMS Toolkit
Performance Objective: Management will communicate the output of its SMS to its employees, and will provide its oversight organization access to SMS outputs in accordance with established agreements and disclosure programs. COMMUNICATION & AWARENESS TABLE The following table is extracted from the FAA SMS Program Office Assurance Guide. Input Does the organization identify inputs (interfaces) for the Communication and Awareness process obtained from the outputs of Safety Risk Management (2.0) and Safety Assurance (3.0) including - Hazard identification (2.1.2)? SMS Framework 1.5 B) 1) f) Old – SMS Standard 4.9 A 6) (I) Risk severity and likelihood (2.2.1)? SMS Framework 1.5 B) 1) f) Old – SMS Standard 4.9 A 6) (I) Risk assessments (2.2.2)? SMS Framework 1.5 B) 1) f) Old – SMS Standard 4.9 A 6) (I) Risk control/mitigation plans (2.2.3)? SMS Framework 1.5 B) 1) f) Old – SMS Standard 4.9 A 6) (I) Safety lessons learned? SMS Framework 3.3 B) 2) Old - SMS Standard 7.5.A (I) Results of analysis of data (3.1.7)? SMS Framework 1.5 B) 1) f) Old – SMS Standard 4.9 A 6) (I) Management Responsibilty Does the organization clearly identify who is responsible for the quality of the communication process? SMS Framework 1.2 B) 3) Old – SMS Standard None (R/A) Procedure/Output/Measure Does the organization ensure it communicates outputs of the SMS to its employees? SMS Framework 4.2 B) 1) Old – SMS Standard 7.2.A (P/PM/I) Does the organization ensure it provides its oversight organization access to the outputs of the SMS in accordance with established agreements and disclosure programs? SMS Framework 4.2 B) 2) Old – SMS Standard 7.2.B (P/PM/I) Does the organization interoperate with other organization’s SMSs to cooperatively manage issues of mutual concern? SMS Framework 4.2 B) 3) Old – SMS Standard None (P/PM/I) Does the organization periodically measure performance objectives and design expectations of the communication and awareness process? See note at 3.1.3 & SMS Framework 1.0 B) 2) (c) and 3) (c); 3.1.3 B) 1) Old – SMS Standard 4.1 B) 3 & C) 3; 6.3.2 A & 6.3.3 (PM/I) Control Does the organization have a control or controls in place to evaluate and update safety-related media for target populations? SMS Framework 1.0 B) 4) f) and 3.1.10 B) 2) and 4.1.2 B) 4) Old – SMS Standard 6.3.3 A) and 6.7 (C) Does the organization ensure procedures are followed for safety-related operations and activities? SMS Framework: 1.0 B) 4) f) Old – 4.7 B (C) Does management periodically review supervisory and operational controls to ensure the effectiveness of the communication and awareness process? SMS Framework 1.1 B) 2) k), 3.1.3 B) 1) and 3.1.10 A) & B) Old – SMS Standard 6.3.3 A) and 6.7 (C) Bottom Line Assessment Has top management communicated the output of its SMS to employees and provided its oversight organization access to SMS outputs in accordance with established agreements and disclosure programs? SMS Toolkit 71
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International Helicopter Safety Tea
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EXECUTIVE SUMMARY Based on the find
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INTRODUCTION The implementation of
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All information in this toolkit is
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Members of the JHSIT were provided
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SMS Components (“Four Pillars”)
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CHAPTER 1: ORGANIZATION & HUMAN REQ
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In the past, safety goal setting wa
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Objectives: As your plan develops,
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CHAPTER 2: SAFETY MANAGEMENT SYSTEM
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Performance Objective: An organizat
Page 27 and 28: Performance Objective: Management w
Page 29 and 30: MANAGEMENT & SUPERVISON Hazard/ Ris
Page 31 and 32: Relevant and useful to people on du
Page 33 and 34: Documentation & Records The expecta
Page 35 and 36: Reactive (Past) Responds to events
Page 37 and 38: SAFETY ASSURANCE (SA) System operat
Page 39 and 40: SAFETY RISK MANAGEMENT: GENERAL EXP
Page 41 and 42: z z z REPORTING SYSTEMS Keep it sim
Page 43 and 44: Hazard Analysis Hazard identificati
Page 45 and 46: LIKELIHOOD S E V E R I T Y FREQUENT
Page 47 and 48: Performance Objective: The organiza
Page 49 and 50: Performance measurements are a requ
Page 51 and 52: INTERNAL AUDITS BY OPERATIONAL DEPA
Page 55 and 56: ASSESSING YOUR AVIATION SAFETY PROG
Page 57 and 58: 12. INFORMATION: Our organization p
Page 59 and 60: Investigation Occurrence, incident
Page 63 and 64: employee is essential to making the
Page 65 and 66: AN ORGANIZATION’S REPUTATION •
Page 67 and 68: EXPECTED Normal Behaviour “I did
Page 69 and 70: Management of Change Change is the
Page 71 and 72: Once the need for change has been i
Page 73 and 74: Continual Improvement Much has been
Page 75 and 76: It is recommended that a training f
Page 77: sense of belonging. They are influe
Page 81 and 82: CHAPTER 3: GUIDELINES TO SMS IMPLEM
Page 83 and 84: Gap Analysis The first step in deve
Page 85 and 86: Hazard Identification & Risk Manage
Page 87 and 88: SMS Development Chart Components, e
Page 89 and 90: CHAPTER 4: SAMPLE SMS MANUAL SMS To
Page 91 and 92: SAFETY MANAGEMENT SYSTEM FOR ______
Page 93 and 94: SAFETY MANAGEMENT SYSTEM MANUAL Thi
Page 95 and 96: Intentional non-compliance with sta
Page 97 and 98: EXPECTED Normal Behaviour “I did
Page 99 and 100: Description Occurs in order to cr
Page 101 and 102: Terms & Acronyms Accident - an unpl
Page 103 and 104: Likelihood - the estimated probabil
Page 105 and 106: REFERENCES FAA AC 120-92, Introduct
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International Helicopter Safety Team Safety Management System Toolkit

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