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McGrath Mayo, S. K. (1981). “Theory and Estimation in the Economics of Housing Demand.” Journal of Urban Economics, Volume 10, Number 1, 95 – 116. Polinsky, A. M. (1 977). “The Demand for Housing: A Stud y in Specification and Grouping.” Econometrica, Volume 45, Number 2, 447 – 462. ASBBS E-Journal, Volume 4, No.1, 2008 148
ABSTRACT Major trends in hotel guestroom technology: an analysis of customer demand and satisfaction Mills, Richard J. Robert Morris University mills@rmu.edu This research discusses current trends and innovations in information technology that are affecting and changing the hotel industry in relationship to customer demand and satisfaction. The challenges of providing global information technology solutions and providing some practical considerations and project management guidelines require hotel futurist who study emerging technologies and their impacts to address and stay competitive within the hotel customer network. The research will discuss some leading trends taking place as a result of the digital convergence and the importance of electronic commerce and relationship marketing that has emphasized the importance of marketing to hotel customer demands and information technologies solutions that have developed to meet the need for customer-centric solutions and hotel marketing distribution channel management. Information Technology is the single greatest force driving change and complexity in the hotel industry. This research will advance and up-date this growning trend to advance the idea that technology has and will continue to be a major marketing advantage to customer satisfaction and repeat business. INTRODUCTION This paper discusses the history of hotel technology; innovative technologies and customer satisfaction in the hotel industry; types and styles of in-room technology; and future technologies associated with the customer and their hotel experience. Guestroom 2010 will be ASBBS E-Journal, Volume 4, No.1, 2008 149
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ASBBS eJournal Volume 4, No.1, 2008
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THE SUPREME COURT GRANTS CERTIORARI
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Deductibility of investment fees…
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Mellon Bank, N.A. v. United States,
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Fekula and Hornyak Cumulative % of
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Fekula and Hornyak VA Commonwealth
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Mining for Knowledge..Higher Ed sho
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Mining for Knowledge..Higher Ed hea
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King and Case Brigadier General or
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King and Case APPENDIX - REPORT 1 A
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Page 133 and 134: THE SPIRITUAL DIMENSION OF QUALITY:
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Page 163 and 164: AN HISTORICAL PERSPECTIVE OF ACCOUN
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Innovative HRM where open communica
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Zomorrodian, A (1999) “Learning O
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