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The Outliers Issue 1

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LOCAL HEROES<br />

Strands<br />

Hairdressing,<br />

Fareham<br />

“THERE’S NO SECRET – it’s just<br />

doing it!” exclaims Pauline Howe,<br />

the brains behind Hampshire’s<br />

Strands Hairdressing salons, when<br />

asked about her success. Strands<br />

is now 31 years old and a prime<br />

example of a regional salon that<br />

thinks big (just ask Kelly Scott, a<br />

global Redken artist who works<br />

here). “Sometimes people think<br />

you’ll open the doors and it’ll be<br />

a success overnight, but business<br />

isn’t like that,” she laughs. “If you<br />

do something that you really like,<br />

and you do it for long enough,<br />

you’ll be successful. ”<br />

It’s that work ethic that hums<br />

along in Strands. “You and your<br />

staff need to keep up-to-date with<br />

the industry and trends, because<br />

things are always moving. As I get<br />

older, I have to ensure my salon<br />

stays top in the area, that people<br />

want to talk about and visit.”<br />

How does she do it? “You<br />

need to read magazines like<br />

Creative HEAD and attend events.<br />

It is difficult to stay interested and<br />

motivated. Sometimes I’m guilty<br />

of thinking ‘I’ve done that before’,<br />

but the young stylists in the salon<br />

haven’t. You need to feed from<br />

their enthusiasm.”<br />

<strong>The</strong> choice of brand partner<br />

has also been instrumental.<br />

“Choose one that fits your salon,<br />

develop a really good relationship.<br />

For us, this is Redken,” she adds.<br />

“You and your staff<br />

need to keep up-to-date<br />

with the industry and<br />

trends, because things<br />

are always moving”<br />

Pauline Howe<br />

<strong>The</strong> <strong>Outliers</strong> 43

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