FBA 2018 Media Guide FLIP (2)

In all, 872 surveys were received – 276 by the NCAA in 2013, 348 by the FBA in
2014 and 248 by the FBA in 2015 – and a huge percentage ranked their overall
experience highly.
The FBA surveys asked student-athletes to evaluate bowl week events, player
gifts, hotel accommodations, food, playing and practice venues, charitable and
community events, bowl week activities and other areas. The overwhelming
majority came back with excellent, very good or good evaluations.
The NCAA postseason bowl report stated:
• 94 percent gave hotel accomodations a favorable approval rating.
• 88 percent were very satisfied (50%) or satisfied (38%) with transportation
during bowl week;
• 98 percent approval rating for banquets/team events;
• 95 percent approval rating for social events/hospitality;
• 98 percent approval rating with the bowl staffs;
• 90 percent were very satisfied (70.0%) or moderately satisfied (30.0%)
with traditional bowl gifts;
• 95 percent approval rating with the charitable and community activities
they were involved in. In addition, many commented that they wanted to
do even more to help in those communities;
The surveys in earlier years by the NCAA and the FBA reached similar conclusions:
Overall experience: 74% excellent/very good,
94% excellent/very good/good
Overall quality of events: 69% excellent/very good,
92% excellent/very good/good
Overall quality of gifts: 55% excellent/very good,
85% excellent/very good/good
Overall quality of venue: 76% excellent/very good,
95% excellent/very good/good
Significantly, among the student-athletes who took part in a community
outreach function during their week – hospital visits, community service
projects or interaction with youth groups – 92 percent indicated it had a
positive effect and would suggest it at future bowl games for other studentathletes.
That was reflected again in 2015 & 2016 ... the most common
written-in comment on the FBA/Ohio study was that student-athletes wanted
such activities to involve the entire team and not just a handful of team
representatives.
Among coaches and athletic directors in the NCAA surveys, huge majorities were
positive about the overall experience, had a high satisfaction with stadium and
practice field conditions and quality, and rated the bowls highly in the areas of
hospitality, social events and hotels. Virtually all staff responders reported being
“very satisfied” or “satisfied” with their host bowl organization.
The many survey results are affirmation to what bowl organizers have been
saying for years. The bowl games are achieving their primary and most
important function – providing student-athletes and those who work with them
and follow them with unique, distinctive and memorable experiences.
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