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CHIrelandChristmas2018

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#Christmas<br />

This image and model image on page 28: art direction by Laurie Cesari and Pascal Latil, hair and hair colour by Laurie Cesari,<br />

styling by Latil Pascal and Laurie Cesari, make-up Manon Castellon, model Louise Loqueneux, photography by Pascal Latil<br />

Add sparkle to your services<br />

The run-up to Christmas is a great time<br />

to reward your customers with special<br />

promotions or incentives. “Why not offer<br />

them a one-off free Christmas beauty<br />

package as a thank you? You could offer a<br />

full look for the evening including a wash,<br />

cut, blow-dry and styling,” suggests Jo<br />

Martin, marketing director at Sally Europe.<br />

“Remember, salon offers not only attract<br />

customers but also encourage return visits.”<br />

Styling menus are also a great way to<br />

entice consumers who are going from desk<br />

to dancefloor – let them relax, maybe with a<br />

glass of fizz or a sweet treat, while you do the<br />

hard work using the new ghd platinum+.<br />

The ghd Queens styling menu is an ultraglamorous<br />

way to get the party started, and<br />

there’s a look for everyone. Clients can pick<br />

from the powerful and sleek Girl Boss Queen,<br />

the glossy Queen of the Castle, the Have it All<br />

Queen with her silky lengths and the Urban<br />

Queen’s super-modern waves.<br />

And, of course, those services are going to<br />

feel extra special if you get the setting right.<br />

“Our staff get in the swing of things and are<br />

very enthusiastic about Christmas décor,<br />

working hard like Santa’s elves to make the<br />

place look festive, warm and welcoming,”<br />

explains Rosemary of Rossano’s Hair and<br />

Beauty group. “We offer our clients treats<br />

and it’s the little touches that add to<br />

the experience and make them feel good<br />

when they leave the salon. You have to set<br />

the right atmosphere and make it an extraspecial<br />

visit to the salon, and that excitement<br />

comes naturally from our team, who love<br />

what they do.<br />

She continues: “Forward-planning helps<br />

to fit everyone in – once October starts we<br />

encourage our clients to book in for their<br />

Christmas events as well as their regular<br />

appointments and services.”<br />

And before they leave the salon, ensure<br />

you’ve done all you can to shine a spotlight<br />

on your Santa skills. “Customers want to<br />

touch, smell and browse at their leisure,”<br />

reminds Sally Europe’s Jo. “They’ll never ask<br />

you to sell them a product, so don’t hide your<br />

prize assets behind reception. Instead, place<br />

your retail display in the waiting area or by<br />

the point of sale.”<br />

30<br />

CREATIVE HEAD IRELAND

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