CHIrelandChristmas2018
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#Christmas<br />
This image and model image on page 28: art direction by Laurie Cesari and Pascal Latil, hair and hair colour by Laurie Cesari,<br />
styling by Latil Pascal and Laurie Cesari, make-up Manon Castellon, model Louise Loqueneux, photography by Pascal Latil<br />
Add sparkle to your services<br />
The run-up to Christmas is a great time<br />
to reward your customers with special<br />
promotions or incentives. “Why not offer<br />
them a one-off free Christmas beauty<br />
package as a thank you? You could offer a<br />
full look for the evening including a wash,<br />
cut, blow-dry and styling,” suggests Jo<br />
Martin, marketing director at Sally Europe.<br />
“Remember, salon offers not only attract<br />
customers but also encourage return visits.”<br />
Styling menus are also a great way to<br />
entice consumers who are going from desk<br />
to dancefloor – let them relax, maybe with a<br />
glass of fizz or a sweet treat, while you do the<br />
hard work using the new ghd platinum+.<br />
The ghd Queens styling menu is an ultraglamorous<br />
way to get the party started, and<br />
there’s a look for everyone. Clients can pick<br />
from the powerful and sleek Girl Boss Queen,<br />
the glossy Queen of the Castle, the Have it All<br />
Queen with her silky lengths and the Urban<br />
Queen’s super-modern waves.<br />
And, of course, those services are going to<br />
feel extra special if you get the setting right.<br />
“Our staff get in the swing of things and are<br />
very enthusiastic about Christmas décor,<br />
working hard like Santa’s elves to make the<br />
place look festive, warm and welcoming,”<br />
explains Rosemary of Rossano’s Hair and<br />
Beauty group. “We offer our clients treats<br />
and it’s the little touches that add to<br />
the experience and make them feel good<br />
when they leave the salon. You have to set<br />
the right atmosphere and make it an extraspecial<br />
visit to the salon, and that excitement<br />
comes naturally from our team, who love<br />
what they do.<br />
She continues: “Forward-planning helps<br />
to fit everyone in – once October starts we<br />
encourage our clients to book in for their<br />
Christmas events as well as their regular<br />
appointments and services.”<br />
And before they leave the salon, ensure<br />
you’ve done all you can to shine a spotlight<br />
on your Santa skills. “Customers want to<br />
touch, smell and browse at their leisure,”<br />
reminds Sally Europe’s Jo. “They’ll never ask<br />
you to sell them a product, so don’t hide your<br />
prize assets behind reception. Instead, place<br />
your retail display in the waiting area or by<br />
the point of sale.”<br />
30<br />
CREATIVE HEAD IRELAND