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5 Case Study 1 - Leicester Research Archive - University of Leicester

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international ‘superstar’ museums (e.g. Victoria and Albert Museum, Tate<br />

Gallery, Museum <strong>of</strong> Modern Art New York and San Francisco Museum <strong>of</strong><br />

Modern Art). Interviewees also include a freelancer (Claudia Schallert), a small<br />

commercial company specialising in cultural podcasts (Ways <strong>of</strong> Wondering) as<br />

well as the market leader in the production <strong>of</strong> audio programmes for museums<br />

(Antenna Audio). The idea behind this was to get a broad range <strong>of</strong> different<br />

approaches to museum podcasting.<br />

Online survey<br />

The AEC commissioned the author to conduct a study on podcasting including<br />

interviews and an online survey. 26 This survey was carried out in the summer and<br />

autumn <strong>of</strong> 2006 with an online questionnaire, which consisted <strong>of</strong> twenty<br />

questions. The objects <strong>of</strong> analysis in CS 2 are people who use / do not use<br />

podcasts, particularly those <strong>of</strong> the AEC, a key international institution for digital<br />

arts and media culture. This case study investigates how people use podcasts<br />

<strong>of</strong>fered at the AEC. 130 people participated in the survey. 116 <strong>of</strong> the 130<br />

questionnaires were completetd in full, and these were analysed using SPSS<br />

s<strong>of</strong>tware. 27 The AEC provided 3,000 e-mail addresses <strong>of</strong> people who have<br />

subscribed to their newsletter. There are two reasons why the exact number <strong>of</strong><br />

how many people have received the questionnaire may not be determined<br />

exactly. The questionnaire was sent to 3000 email addresses. However, there is<br />

no way <strong>of</strong> finding out how many spam filters managed to block the email with<br />

the survey. Based upon the number <strong>of</strong> failure messages received it is estimated<br />

that approx. 700 people have received the questionnaire.<br />

The questions for the survey developed out <strong>of</strong> the context <strong>of</strong> the research<br />

question, in regards, on related surveys <strong>of</strong> podcasting 28 and out <strong>of</strong> a thoughrough<br />

26 To see the questionnaire please go to Appendix 2.<br />

27 Some returned questionnaires were dismissed on the basis that they were not completed (e.g.<br />

only one answer was completed) or when there was enough evidence that the responded did not<br />

answer questions properly, because they were contradictory. SPSS Inc. is a leading worldwide<br />

provider <strong>of</strong> predictive analytics s<strong>of</strong>tware and solutions. http://www.spss.com (11.2.2007).<br />

28 Sebastian Breßler, ‘Podcasting 2006 – Status quo und Entwicklungsperspektiven’. Manuela<br />

Neurauter, Jaap Favier and Iris Cremers. The European Podcast Consumer (2.3.2006).<br />

29

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