461848665-PhotographyGuidelines-Hilton-pdf

THE LOOK
SERVICE
The service our Team Members provide our Guests is the mainstay of
Hilton Hotels & Resorts. Our staff exudes our Brand Personality: Authentic, Worldly,
Generous, Refreshing and Competent. When photographing Team Members, they
must outwardly exude all the above traits.
GET THE LOOK
1. Team Members must look engaged in the situation at hand with a smile on their face.
2. Team Members must be shot interacting with the camera and interacting with Guest(s).
3. Team Members must have a name tag on their lapel.
3. Team Members must appear well groomed with nails clean and clothing wrinkle-free.
4. You can photograph everyone from the Front Desk, GM, Housekeeping, Bellman -- anyone!
5. If your property has an HHonors Check-In area, document that with a Guest being checked in or signed
up for our HHonors program. Be sure all floor mats and signage has the current HHonors logo. Remove all
other collateral from the counter, except for the Welcome HHonors sign. Please see details in
the LOBBY section for guidelines.
6. Capture both vertical and horizontal formats, along with widespan and intimate images.
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