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Centennial Access to Student Services (CASS) User Guide

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4. <strong>Student</strong> notifications:<br />

Depending on the selected substate, a tailored<br />

notification will be sent <strong>to</strong> the student. Note that<br />

for "Request completed," distinct notifications<br />

exist for Adding course(s) request, Drop courses<br />

request, and all other request types.<br />

5. <strong>Student</strong> response:<br />

If the student takes no action<br />

within 7 days the case is<br />

au<strong>to</strong>matically closed. They can<br />

either "Accept Solution” (which<br />

closes the case) or “Reject<br />

Solution” which reopens the<br />

case.<br />

18

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