Centennial Access to Student Services (CASS) User Guide

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Opening a case / case list From In any list of cases, the following elements will help you identify or search for a case A. Title Menu B. Search bar C. Breadcrumb navigator D. Personalize list gear E. Hyperlinked fields (blue font) F. List navigation G. Case number – click to open the case for review and action 8
Alternative methods for locating a case 1. Choose the desired field from the 'Student Services' dropdown menu, then enter and search by the necessary criteria. 2. Click the
Page 1 and 2: Enrolment Services ENROLMENT SERVIC
Page 3 and 4: Overview Introduction Centennial Ac
Page 5 and 6: Accessing a dashboard To access the
Page 7: Accessing dashboard elements To acc
Page 11 and 12: How to assign a case to another tea
Page 13 and 14: Case view - case information a. Cas
Page 15 and 16: Using the case management features
Page 17 and 18: Completing the case resolution proc
Page 19 and 20: Process Several request forms inclu
Page 21: 3. In the "Requested for" field, ei

Centennial Access to Student Services (CASS) User Guide

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