Centennial Access to Student Services (CASS) User Guide

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Finding a case • The dashboard elements are drilled through • Click on the required category <strong>to</strong> open a more detailed list 6
<strong>Access</strong>ing dashboard elements To access the dashboard elements with the 'Assignment group' pre-filtered, you have two options: Option 1: Click on the 'New Unassigned Request' tile. Option 2: Choose the empty row within the 'Request by Assignee' table. 7
Page 1 and 2: Enrolment Services ENROLMENT SERVIC
Page 3 and 4: Overview Introduction Centennial Ac
Page 5: Accessing a dashboard To access the
Page 9 and 10: Alternative methods for locating a
Page 11 and 12: How to assign a case to another tea
Page 13 and 14: Case view - case information a. Cas
Page 15 and 16: Using the case management features
Page 17 and 18: Completing the case resolution proc
Page 19 and 20: Process Several request forms inclu
Page 21: 3. In the "Requested for" field, ei

Centennial Access to Student Services (CASS) User Guide

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