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Lead User Innovation

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How to find lead users?<br />

To find lead users, different search processes can be employed<br />

Pyramiding: Using references of interviewees to identify the target person at the<br />

‘top of the pyramid’ (lead user), getting stepwise to the target person<br />

Starting point: Who<br />

experiences most advanced<br />

needs related to trend X...?<br />

Source: Poetz (2008)<br />

Sources: Franke/Prügl/von Hippel (2009), Poetz (2008)<br />

Result: <strong>Lead</strong> <strong>User</strong>s<br />

Analogy: playing golf<br />

Interview guides and<br />

interviewer training<br />

© Marion Poetz 2011

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