Metamorphosis - Cruise Ship Portal

MarineXchange Software is the first company to offer
enterprise resource management software specifically
designed for the cruise industry. Instead of managing
large cost areas, such as payroll, fuel, port costs, or procurement with
Excel and Word, cruise lines are increasingly making the transition to
using the MarineXchange MXP Software.
The two most recent cruise lines to implement MXP are Holland
America Line and NCL. With ships deployed all over the world, they
needed better software to streamline their unique supply chain needs.
MXP enterprise supply chain software uses sophisticated forecasting,
process automation and e-commerce to fulfil these needs.
MXP modules can be run in offices and installations such as
ships, hotels and warehouses. The software collects, retains,
process and shares data across an entire organisation.
The software enables educated decision-making, based on historical
costs, revenues, and guest perception. Efficiency gains and error
reductions are realised through interfaces with financial systems and
reservations systems.
MXP’s e-commerce portal is integrated with its supply chain,
itinerary planning, port information, destination information, vendor
management and shore excursion management modules. MXP clients
already process over 99% of purchasing documents through the
MarineXchange e-commerce portal.
Supply chain management
The MXP software provides all traditional supply chain management
processes, combined with e-commerce, recipe and menu cycles,
itineraries, and order schedules in one integrated package.
Because the system was designed for cruise operators, it allows
multiple specifications per item and can automatically compare quotes
in metric and imperial measurements.
MXP considers port information, including customs, import
and export restrictions; and other industry-specific features. The
system works with all commodity types, whether corporate
purchasing, foods, beverages, hotel goods, gift shop merchandise,
technical items, medical supplies, shore excursions or pre- and
post-hotel land packages.
Company insight > Operations management
Total resource management
MarineXchange’s MXP software bundles into one program an innovative management tool for the
efficient handling of cruise ship resources.
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MXP’s e-commerce portal is
integrated with its supply chain,
itinerary planning, port information,
destination information, vendor
management and shore excursion
management modules.
Port and itinerary management
The unique itinerary module enables cruise lines to plan itineraries
more effectively, based on how ports are rated by passengers, local
port costs and fees, revenue potential of shore excursions, navigational
restrictions, visa requirements, provisioning opportunities, and more. In
addition, the program also makes fuel cost calculations.
This software can be linked to ports and ships’ agents, as well as
reservations, budgeting and voyage reports, cruise line websites for
automatically updating itineraries, and interactive TVs.
Port cost management
MXP manages the entire port cost life cycle. It obtains estimates,
creates budgets, makes forecasts, and initiates pre-payments, all the
way to interfacing final payments to A/P. A unique e-commerce
solution allows port agents to update all port charges, including
special ‘first call of the year’ fees and weekend or holiday surcharges.
Tour management
A special module has been developed for tour, hotel and land
programs, integrated with the itinerary and port programs, as well as
with reservations and cruise line websites. It creates automation with
block management through batch creation and a web solution for
obtaining additional inventory. Passenger e-documents for transfers,
tours and land programs can also be generated.
Human resources and payroll
MXP allows employee management from shore and is fully integrated
with the payroll module. Features include web-enabled recruiting,
visual drag-and-drop scheduling/vacation planning, visa and
vaccination requirements by country, certificate and course
management, crew travel with a flight interface, and appraisal
templates based on position. The payroll module features multiple
contract templates for the same position, payment automation and
wire transfer interfaces, budget tracking, and US tax calculation.
Menu engineering
Beside standard recipe functionality, MXP integrates the preparation
flow, and allows HACCP and CDC guidelines to reduce risk exposure.
Based on history and load factors, MXP can forecast meal
requirements. A new meal count system allows waiters to transmit
their entire order in real time to the galley. �
MarineXchange
MarineXchange is a leading provider of software for the
maritime industry.
www.marinexchange.com
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