12.07.2015 Views

MANEJO DE QUEJAS Y RECLAMOS

MANEJO DE QUEJAS Y RECLAMOS

MANEJO DE QUEJAS Y RECLAMOS

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PROCESO <strong>DE</strong> <strong>RECLAMOS</strong>PRecursosLa alta dirección debe evaluar y asignarlos recursos:-Personal-Formación-Documentos-Especialistas de soporte-Materiales-Equipos-FinancierosMP-5E-V1Derechos reservados –ICONTEC- 20

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