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104125<br />

TECH WATCH - ELECTRONIC TECHNOLOGY<br />

MONITORING TOOL<br />

SCIENTIFIC MEMORY<br />

ON THE INTRANET<br />

There is no end to technical, scientific and<br />

regulatory information. To such a point<br />

that it is difficult to filter and find what<br />

is really important for a particular field<br />

of activities. And yet, to give a direction<br />

to research, it is essential that we do not<br />

“reinvent the wheel”. To simplify the<br />

overview and make life easier for the Group’s<br />

scientists, Tech Watch posts patent<br />

summaries, a string of scientific publications<br />

as well as legislation that are of interest<br />

for the Group, all of this in English.<br />

This pertinent information is divided into<br />

different categories in a central database,<br />

accessible via the Solia Intranet. Researchers<br />

can access it wherever they are and can<br />

search the base either directly or with the<br />

help of specialists. They can also set up alerts<br />

related to their specific interests and will be<br />

alerted by e-mail of any new information<br />

in their field. A monthly compilation can also<br />

be printed out from the Intranet site.<br />

If a publication is of interest to the researchers,<br />

they can order it on-line (scientific literature)<br />

or access it directly (patents, legislation).<br />

The system will directly allocate them any<br />

associated costs. Today, the database<br />

contains around 680 000 entries, which are<br />

available to users at a low cost and faster<br />

than ever before.<br />

> Antoine Amory; Luc Botte; Catherine Charlot;<br />

Nathalie Decuyper; Alain Delroeux; Thierry<br />

Depireux; Pierre Drijvers; Valérie Dufaye; Sylvie<br />

Duret; Annie Fontaine; Marc Houtekie; Philippe<br />

Jacques; Viviane Lambert; Christian Thiriaux;<br />

Isabelle Thirionet; Martine Vaneenoo; Guy Verdicq.<br />

> CC IAM<br />

105226<br />

SEA REGIONAL HUB-WAREHOUSE<br />

AN ASIAN HUB<br />

TO ACCELERATE DELIVERIES<br />

OF OUR PRODUCTS<br />

Deliveries of the Solvay Solexis products<br />

being exported from Italy to Thailand<br />

or Vietnam were taking too long: 35 days<br />

for sea transport.<br />

It was difficult in these circumstances to gain<br />

the loyalty of clients when competitors<br />

producing in Asia could deliver from their<br />

local stock. For Solvay, air transport, which<br />

is a faster option, or the setting up of a local<br />

stock were too expensive to consider. Today<br />

however, thanks to the use of a central<br />

warehouse for South East Asia (SEA) based<br />

in Singapore, these delivery times have been<br />

reduced to less than 10 days.<br />

This drastic reduction in delivery times was<br />

made possible by an effective cooperation<br />

between the Group’s companies in Thailand<br />

and in Singapore. Solvay Thailand is<br />

responsible for the customer care and<br />

the technical support and submits the orders<br />

of Thai and Vietnamese clients to Solvay<br />

Singapore, which, in turn, takes care<br />

of the delivery and invoicing. This chain<br />

of responsibilities is based on an agency<br />

agreement contract established between<br />

Solvay Singapore and Solvay Thailand.<br />

This new approach has already made it<br />

possible to retain an important client<br />

and to increase the competitiveness of Solvay<br />

Solexis in South East Asia.<br />

> Mangkonkarn Boonchana; Troy Peh.<br />

> BSC ASIA – PACIFIC<br />

Customer oriented projects<br />

J U L Y 2 0 0 6<br />

37

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