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World leader in industrial and medical gases,<br />

Air Liquide is present today in 70 countries<br />

team – are available to those involved, starting with a very concrete<br />

OPAL Intranet site of good and best practices, supported by a<br />

resolutely practical and easy-to-read monthly newsletter.<br />

An initial questionnaire allows employees to effectively self-assess<br />

their needs and identify weaknesses. A summary of existing<br />

solutions is then available. Control and variance tools, real<br />

indicators of good practices, are also standardized. The message has<br />

hit home: the importance of formalizing knowledge lies in having<br />

it permanently available, even when people change jobs.<br />

Finally, and more than anything else, OPAL initiates a continuous<br />

process, included in daily practices and updated annually. The<br />

objective is that in the long term each employee will personally<br />

commit to this process. It is not a question of working more, but<br />

of working differently. Whilst clearly figured objectives are set, the<br />

long-term ambition is to introduce a state of mind, which should<br />

have a snowball effect in terms of good practices. “Airliquidized”<br />

innovation is not an individual matter: it involves all employees. In<br />

today’s global environment, strong innovation policies are vital<br />

for western companies to remain in business. At Air Liquide, this<br />

need has given rise to a project management culture, including<br />

the definition of good practices, standardized in order to be<br />

shared better. •<br />

Replicated Innovations<br />

A very similar partner<br />

Alocal anchoring, an international<br />

development that includes<br />

taking positions in emerging<br />

countries with high development<br />

potential, internal growth, but also<br />

external growth as a function of<br />

targeted and profitable opportunities,<br />

a presence in pharmaceuticals and in<br />

specialty chemicals.<br />

Add to this a lot of human respect,<br />

expressed by a strong commitment<br />

to sustainable development and<br />

environmental conservation, a culture<br />

of responsibility towards both<br />

employees and shareholders,<br />

long-term customer care, and all<br />

that for more than 100 years...<br />

Solvay? No, Air Liquide. This company<br />

was created in 1902 at the initiative<br />

of an entrepreneur and a young<br />

engineer who had developed a process<br />

for liquefying air and producing<br />

oxygen far more effectively than<br />

the technologies of the time. Since<br />

then, Air Liquide has expanded and<br />

developed its expertise across the<br />

whole range of industrial and medical<br />

gases, a field in which it is now the<br />

world leader. Air Liquide is present<br />

today in 70 countries, has<br />

36 000 employees and operates eight<br />

R&D centres. For the future it is<br />

betting on its strong innovation<br />

capacity, considered no more nor less<br />

than a focal point of development.<br />

J U L Y 2 0 0 6<br />

71

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