Support Services for Adults with Developmental ... - DHS home

(A) The brokerage must designate a personal agent for
individuals newly entered in support services within 10 working
days from the date entry becomes known to the brokerage.
(B) In the instance of an individual transferring into a brokerage
from another brokerage, the brokerage must designate a
personal agent within 10 days of entry to the new brokerage.
(C) The brokerage must send a written notice that includes the
name, telephone number, and location of the personal agent or
brokerage to the individual and the individual's legal
representative within 10 working days from the date entry
becomes known to the brokerage.
(D) Prior to implementation of the initial ISP, the brokerage shall
ask the individual or the individual's legal representative to
identify any family and other advocates to whom the brokerage
shall provide the name, telephone number, and location of the
personal agent.
(b) CHANGE OF PERSONAL AGENT. Changes of personal agents
initiated by the brokerage must be kept to a minimum. If the
brokerage must change personal agent assignments, the brokerage
must notify the individual, the individual's legal representative, and all
current service providers within 10 working days of the change. The
notification must be in writing and include the name, telephone
number, and address of the new personal agent, if known, or of a
contact person at the brokerage.
(6) PARTICIPATION IN PROTECTIVE SERVICES. The brokerage and
personal agent must participate in the delivery of protective services, in
cooperation with the CDDP, through the completion of activities necessary
to address immediate health and safety concerns.
(7) MEDICAID WAIVERS. The brokerage must assure that individuals who
become eligible for Medicaid after entry into the brokerage are offered the
choice of home and community-based waiver services, provided a notice of
fair hearing rights, and have a completed Support Services Waiver form
that is reviewed annually or at any time there is a significant change.
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