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Positive Behaviour Support - Department of Human Services - Vic ...

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<strong>Positive</strong> behaviour support: Getting it right from the start - Facilitators reference manual 37<br />

5. Other senses such as smell should be used to interact with the person and provide them<br />

with information about their environment.<br />

6. Always provide verbal warnings (where needed) in conjunction with object symbols, raised<br />

symbols or touch cues, to warn the person about what is going to happen next.<br />

7. Always talk to the person and tell them what you are doing and what is happening.<br />

8. Be explicit in giving verbal directions to a blind person. Pointing or saying ‘over there’ is <strong>of</strong><br />

no help.<br />

9. If you notice a visually impaired person heading for danger, give the immediate short command<br />

to STOP. (Do not say ’watch out’, as they won’t know whether to stop, duck or back up.) Then<br />

explain the danger.<br />

10. If the person has trouble processing and understanding speech, use a range <strong>of</strong> tactile cues<br />

to assist the person. For example, if something is unique to you (such as a bracelet that you<br />

wear) introduce yourself and direct the person’s hand to your bracelet.<br />

General strategies to reduce sensory overload (including tactile defensiveness)<br />

1. Use a quiet calm voice.<br />

2. Set aside an uncluttered room where people can relax.<br />

3. Engage people in an activity that calms them (you may need a sensory assessment to<br />

find this out).<br />

4. Be aware that some people have their own calming techniques and are not trying to be<br />

difficult, e.g. sitting on the floor rather than climbing the stairs, taking empty packages<br />

out <strong>of</strong> the rubbish bin as they need something to scrunch to calm themselves<br />

5. Inform people when something that disturbs them is going to happen, e.g. bus arriving<br />

home, noise from maintain work, you are going to touch their hands to cut their nails.<br />

6. Help people to feel in control and if possible facilitate people to do thing for themselves<br />

7. Reduce noise levels in the room<br />

8. Reduce visual clutter, e.g. check to see that there are not too many pictures on the wall<br />

9. Use a firm touch rather than a light touch<br />

PowerPoint 57* For the person you have been developing a pr<strong>of</strong>ile on discuss the following areas and how<br />

they may impact on their daily routines and identify suitable strategies to use.<br />

• Hearing levels or ability<br />

• Visual ability<br />

• Tactile defensiveness issues<br />

Add this summary information to your client pr<strong>of</strong>ile.

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