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Accor Hospitality: The New Business Model Optimizing operating ...

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Sales and Distribution<br />

Objectives Levers Impact<br />

More revenue:<br />

Capture the demand from<br />

all the existing channels<br />

Better revenue:<br />

Set the right price for the<br />

right channel, enhance<br />

business visibility<br />

Optimized<br />

distribution costs:<br />

Maximize cost-revenue<br />

ratio: lower costs, higher<br />

impact<br />

Effective sales force to<br />

capture potential<br />

wherever it is:<br />

- Hotel sales force<br />

- Global multi-brand sales force<br />

- Dedicated sales force for luxury<br />

segment<br />

Appropriate offers for<br />

every channels:<br />

- Corporate/Leisure/MICE/Airlines<br />

- Distribution<br />

- Online / Offline<br />

13<br />

Access to more than<br />

65,000 large accounts<br />

worldwide<br />

Up to 80% of revenue<br />

generated through sales<br />

and distribution<br />

processes (upscale and<br />

luxury segments)<br />

+50% of increase in<br />

sales by 2010 (2005 to<br />

2010)

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