Accor Hospitality: The New Business Model Optimizing operating ...

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FORECAST DEMAND AVAILABLE PEOPLE COMPLIANCE COST MANAGEMENT A team organization program Organizes work schedules depending on the hotel’s forecast demand Organizes work schedules depending on the hotel’s available human resources (quantity and skills) Ensures compliance with each country’s labor legislation Reduces time spent on administrative tasks and improves cost management. <strong>The</strong> right person in the right place at the right time to improve cost management and increase customer satisfaction 64
ASSESSING TRAINING ENCOURAGING MOBILITY OFFERING A CAREER A skills development program 65 An employee skills evaluation system Training programs providing certification in various fields of expertise By developing identical skills recognized across the global Ibis network A career plan for each employee
Page 1 and 2:
The Right Brands Chapter III Optimi
Page 3 and 4:
The Battle of Revenue : 360° Loyal
Page 5 and 6:
Aligning marketing strategy with ma
Page 7 and 8:
The Battle of Revenue : 360° Loyal
Page 9 and 10:
TARS, a HUB linking hotels to distr
Page 11 and 12:
Expedia : A worldwide agreement Roo
Page 13 and 14: Sales and Distribution Objectives L
Page 15 and 16: Accorhotels.com and brands.com: a m
Page 17 and 18: Rebuilding all brands websites 17
Page 23 and 24: A strong opportunity to drive direc
Page 25 and 26: Third parties: a continued focus on
Page 27 and 28: Improving our internet reach Captu
Page 29 and 30: The Battle of Revenue : 360° Loyal
Page 31 and 32: Implementation of a new tool: Reven
Page 33 and 34: Example of results : 4 Sofitel in G
Page 35 and 36: Revenue Management Worldwide Map in
Page 37 and 38: Sofitel USA (comparable) vs. Compet
Page 39 and 40: The Price Movement CRITERIA Lead Ti
Page 41 and 42: 360° EXECUTION Performance Measure
Page 43 and 44: Market Place Strategy Salvatore Ser
Page 45 and 46: A Marketplace Strategy Objectives
Page 47 and 48: Optimization levers… some example
Page 49 and 50: The Battle of Revenue : 360° Loyal
Page 51 and 52: A’Miles will catch up with our gl
Page 53 and 54: 14 0 13 0 12 0 110 10 0 90 110 100
Page 55 and 56: Productivity gains through changes
Page 57 and 58: Concept • Bar more than a restaur
Page 59 and 60: 59 Olivier Devys Chief Executive Of
Page 61 and 62: 3 kinds of bread, freshly baked in
Page 63: Organizational and skills managemen
Page 67 and 68: Procurement Joël Vatan Chief Procu
Page 69 and 70: Procurement: an ongoing strategy to
Page 71 and 72: Performance Measure Yann Caillère
Page 73 and 74: France: RevPar and Drop-Through Imp
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