03.04.2013 Views

Accor Hospitality: The New Business Model Optimizing operating ...

Accor Hospitality: The New Business Model Optimizing operating ...

Accor Hospitality: The New Business Model Optimizing operating ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Accor</strong>hotels.com and Brand.com: better conversion ratios than the<br />

competition<br />

5,80%<br />

<strong>Accor</strong>hotels.com<br />

& brands.com<br />

4,70%<br />

Competitors<br />

Bookings/Visits Competition Forrester 2006<br />

Range of offer: full coverage of the market<br />

High operational performance<br />

Clear privacy and security policies<br />

Logical flow and navigation<br />

Graphics and maps adding value to the<br />

booking experience<br />

Home page provides clear answer to user<br />

26<br />

OUR STRENGTHS<br />

Forrester Web Site Review

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!